Zoom Video Communications Resources

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Maximize Efficiency, Improve Productivity, and Accelerate Growth
EBOOK
Introducing Zoom Workplace, an innovative collaboration platform that harnesses the power of AI Companion to enhance employee experience and boost agency-wide efficiency. Designed with an intuitive interface and user-friendly features, Zoom Workplace is your go-to solution for navigating the demands of today’s fast-paced digital world. Download our eBook now to learn how your agency can benefit from Zoom Workplace!

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Modernize Your Business Phone with AI
DATASHEET
Discover the power of Zoom Phone, a secure and innovative AI-powered phone system that offers unparalleled flexibility to manage calls from any location and any device. Download our datasheet now to explore how Zoom’s cloud phone system can empower your workforce and boost customer experience!

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AI Companion: Your Trusted Smart Assistant
DATASHEET
Increase productivity, improve team effectiveness, and enhance your skills with AI Companion. Download our datasheet to discover the solution's key capabilities.

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Drive Impact and Engagement with Zoom
DATASHEET
Zoom Events is now available on the Zoom for Government platform! From large conferences to intimate gatherings, Zoom helps you deliver engaging, interactive, and highly produced hybrid and virtual events for your constituents and colleagues. Download this datasheet to discover Zoom’s solution for every event.

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Zoom for Government Achieves DoD Impact Level 4 (IL4): Everything You Need to Know
WHITEPAPER
We are proud to announce that Zoom for Government has received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4). In 2021, the platform achieved an Authorization to Operate with Conditions (ATO-C) from the Department of the Air Force for conducting IL4 meetings.

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Georgia Environmental Protection Division Embraces Resiliency and Flexibility with Zoom Phone
CUSTOMER SUCCESS STORY
The Georgia Environmental Protection Division (EPD) leveraged Zoom to modernize its outdated communication solutions and support flexible work. With Zoom's all-in-one platform, EPD employees stayed seamlessly connected—whether remote or in the office—without the need to switch between multiple applications.

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Inclusivity at Scale: How the City of San José Uses Zoom to Protect and Connect a Diverse Public
CUSTOMER SUCCESS STORY
Discover how the City of San José used Zoom during the pandemic to drive accessibility and improve public safety for its diverse population. By leveraging Zoom, the City of San José streamlined service delivery and fast-tracked its recovery efforts, creating a stronger, more connected community.

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How the Kansas State Department of Corrections Leverages Zoom to Support Justice Delivery
CUSTOMER SUCCESS STORY
With Zoom, the Kansas State Department of Corrections advanced its mission to drive positive outcomes for incarcerated individuals while maintaining health and safety during the pandemic. Zoom enabled the department to offer professional development opportunities, conduct virtual court proceedings, facilitate public outreach online, and more.

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How Hamilton County Developmental Disabilities Services Uses Zoom to Improve Constituent Support & Employee Experience
CUSTOMER SUCCESS STORY
Learn how Hamilton County Developmental Disabilities Services (HCDDS) improved case management and service delivery with Zoom. After carefully evaluating other platforms, the HCDDS team chose Zoom for its unmatched ease of use and reliability. With Zoom, employees experienced increased accessibility, enhanced user experience, better work/life balance, simplified management, and more.

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Florida State Courts System Expands Access Through “Courts as a Service” Approach
CUSTOMER SUCCESS STORY
Explore how the Florida State Courts System leveraged Zoom to expand access to justice through virtual proceedings. By embracing Zoom's remote capabilities, the Florida State Courts System overcame unprecedented challenges brought by the pandemic and established a new "courts as a service" approach for the future.

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HISP Deep Dive: Elevating Federal Digital Services
EBOOK
Explore this eBook to gain valuable insights into the transformative impact of HISPs on mission delivery and customer experience. Inside, you'll discover how HISPs are setting new standards for public sector efficiency, transparency, and satisfaction, redefining the way services meet the needs of citizens.

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Bring All of Your Important Communications and Scheduling Together in One Place
DATASHEET
Say goodbye to the hassle of switching between apps! Experience seamless messaging and scheduling with Zoom Mail and Calendar Client, the all-in-one solution that combines everything you need into a single platform. Download our datasheet now to discover how Zoom Mail and Calendar Client can elevate your organizational productivity and simplify your daily workflow!

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How AI-powered Phones are Changing the Modern Workplace
EBOOK
Explore how integrating a reliable AI-powered platform with your current phone system can streamline your team’s communication channels for optimal collaboration. Download our eBook to discover how Zoom Phone’s AI Companion can help save you valuable time at no additional cost.

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Moving from Slack to Zoom Team Chat
DATASHEET
Experience enhanced collaboration and productivity with Zoom Team Chat, your all-in-one solution for messaging, meetings, file sharing, and more. Download our datasheet now to see why so many are choosing Zoom Team Chat as their preferred platform for effective communication.

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Getting Started with AI in the Contact Center with Zoom
GUIDE
This guide explores how AI enhances Zoom Contact Center, boosting efficiency and personalizing customer interactions with features like virtual agents, real-time insights, and predictive analytics. Discover how these AI capabilities can improve agent performance and customer satisfaction. Download the guide to see how AI can elevate your Contact Center.

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Zoom Contact Center Security and Privacy Overview
WHITEPAPER
This whitepaper provides an in-depth look at security and privacy measures designed to safeguard customer interactions, with features like advanced encryption, strong authentication, and secure access controls. Learn how these protections can help ensure compliance and data integrity. Download now to see how these security capabilities can enhance your organization’s operations.

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Transforming Government Operations with Cloud Technology
DATASHEET
Hear from Matt Mandrgoc, Head of Public Sector at Zoom, as he explores how FedRAMP authorization has advanced Zoom’s compliance standards and amplified its impact on government agencies. Mandrgoc also emphasizes how the COVID-19 pandemic led many agencies to embrace Zoom's cloud solutions for improved employee engagement and operational scalability. Looking forward, Zoom is dedicated to strengthening user connectivity and maintaining top-notch security in remote and hybrid settings.

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Overcoming Legacy System Challenges in FedRAMP Cloud Integration
VIDEO
At the ATO and Cloud Security Summit, Matt Mandrgoc, Head of Public Sector at Zoom, examined how federal agencies can effectively integrate legacy systems with modern FedRAMP cloud solutions. Mandrgoc emphasized automation as a key solution for bridging the gap between outdated systems and new cloud technologies. Watch our recording to gain more insights from Mandrgoc on industry best practices!

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Zoom and Zoom for Government
DATASHEET
This datasheet offers a detailed comparison between Zoom's widely-used collaboration platform and the specialized Zoom for Government, underscoring the latter's FedRAMP Moderate Level authorization. Tailored for the stringent requirements of U.S. federal, state, and local governments, as well as select approved organizations, Zoom for Government ensures a secure, U.S.-based infrastructure managed exclusively by U.S. personnel, catering to the unique needs of the public sector with unparalleled dedication to security and compliance.

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Zoom One for Zoom for Government
DATASHEET
Zoom One for Zoom for Government offers a secure, all-in-one collaboration platform for agencies and contractors, featuring Phone, Meetings, Team Chat, Whiteboard, and more, authorized at the Fed RAMP Moderate level for enhanced accessibility and productivity. It allows for customization and scaling with optional add-ons to meet specific needs.

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Drive greater productivity, collaboration, and access with Zoom
RESOURCES
Enable state and local government to be productive and inclusive for use in public hearings, courtrooms, law-making, administration, and the delivery of constituent services via the Zoom platform. Fill out the form below to have access to our interactive resource.

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Workspace Reservations for the Modern Office
DATASHEET
Workspace Reservation offers a forward-thinking solution for booking flexible workspaces in advance or on-the-go, from open desks to personalized setups with Zoom devices. Streamline your workspace with this user-friendly solution.

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Zoom One for Healthcare
PRESENTATION
Interested to dive into Zoom for healthcare solutions? Download this resource to discover the Zoom One platform for virtual care and communication.

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Zoom Phone Overview
SOLUTIONS BRIEF
Just like Zoom's world class video conferencing solution with Zoom Meetings, Zoom Phone is easy to use and can be enabled whenever you need it. Explore Zoom Phone today!

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Optimize your contact center and increase agent proficiency
DATASHEET
Zoom Contact Center is revolutionizing the way businesses interact with their customers. By integrating AI-powered tools and third-party applications, Zoom provides a seamless, personalized customer experience that drives loyalty and satisfaction. Learn more by downloading our datasheet!

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Zoom One Datasheet
DATASHEET
Zoom One helps you communicate and collaborate seamlessly by combining group chat, calling, whiteboarding, meetings, and more into one solution. Read this datasheet to explore Zoom One!

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Tech Spotlight: Innovation in Federal Government Communication and Collaboration
RESOURCES
Download the Tech Spotlight to learn more about how Zoom can help solve your agency's challenges of modern communication and collaboration.

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Agency of the Future Guide
EBOOK
Where will your agency be five years from now when it comes to customer service, team building, and data-driven decision-making? Check out this guide to get ideas on evolving these core competencies.

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Preparing for the Future of Work: How Agencies Can Improve Communications and Foster Equitable Workplaces
WHITEPAPER
In a post-pandemic world, remote and hybrid work have become the new normal for many federal agencies. Many agencies soon realized that employees working virtually were still able to continue operations seamlessly. With employees clocking in from multiple locations, agencies must follow federal guidance and implement communication solutions that foster collaboration, optimize workflows and ensure operational success in the modern workplace.

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How Chenega Systems enables DoD modernization through Zoom-centric programs
CUSTOMER SUCCESS STORY
Chenega Systems used Zoom for Government to help agencies embrace flexible work, remain competitive with talent recruitment, and more.

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Secure collaboration for the mission ahead
DATASHEET
Your mission isn’t what it used to be, so your communications shouldn’t be either. Modern agency operations now require flexible and secure technology, with solutions that elevate public services, emergency responses, and more. That’s why we’ve created the Zoom for Government platform, our government-specific platform designed with security and agility in mind.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
CUSTOMER SUCCESS STORY
Zoom for Government has evolved the way Federal News Network connects with federal government executives, employees, and contractors.

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Innovation in Education: A More Immersive Experience for Students and Staff
WHITEPAPER
Learn how the right technology can help colleges and universities continue to support hybrid classrooms and workplaces.

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Collaboration and Innovation, with Public Safety Needs Front and Center
DATASHEET
For some public safety workers, switching to remote work wasn’t a big issue, but for those on the front lines, agencies had to scramble to determine how they could continue working without a degradation in service.

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Zoom for Healthcare: One Platform for Virtual Care and Communication
DATASHEET
Zoom’s secure, scalable platform meets the dynamic needs of today’s healthcare, pharma-biotech, and medical device organizations. Read this resource to learn about how Zoom for Healthcare can deliver anywhere, streamline workflows, and connect and collaborate your organization for business, education, or clinical applications.

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Zoom for Healthcare
WHITEPAPER
Zoom for Healthcare is now offering video conferencing for telehealth. This will increase the quality of care and build patient engagement with modern video communications. View this resource to learn more about how Zoom for Healthcare can improve patient outcomes, maximize your resources, and boost overall internal communications.

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Zoom for Higher Education
DATASHEET
Zoom for higher education is striving for modern learning for the modern student. Zoom Video Communications will help you build today's collaboration classrooms. With Zoom, both students and teachers can expect enriched teach and learning, maximizing all resources, and improved learning outcomes.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
WEBINAR
Zoom's feature in the FCW Telework Workshop 2022. Watch now!

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
EBOOK
As part of the normal course of business, U.S. Federal Government employees need to collaborate online while safeguarding crucial information and mitigating risk. In order to address federal requirements, Zoom has a separate, U.S.-based platform designed to support the U.S. Federal Government’s FedRAMP Moderate security requirements, called Zoom for Government.While designed to comply with the stringent requirements of the Federal Government, Zoom for Government delivers an intuitive and secure experience similar to what commercial Zoom users experience.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
WHITEPAPER
For U.S. federal, state, and local governments, clear communication is mission-critical. It’s vital these agencies are able to connect with all their constituents, including those who speak a second language or are differently-abled.That’s why we’re pleased to announce that our auto-generated captions feature (also known as live transcription) is available for Zoom for Government users. This feature is essential for agencies using Zoom to communicate effectively, as it creates captioning during a Zoom Meeting.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
WHITEPAPER
Today’s public sector is a very different place than it was five years ago. Agencies need to tackle complex challenges through real-time collaboration and serve constituents in a digital environment, all the while helping protect critical government data. Government workers need a frictionless platform like Zoom for Government to achieve this mission-critical collaboration. While federal employees — and state and local workers whose agencies adhere to federal security standards — use Zoom for Government to communicate with colleagues and constituents, some may not know about some key features that come with the platform that can help optimize the way they work.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
WHITEPAPER
After a year and a half of rapid digital transformation, many government organizations are asking themselves — what’s next? How do you operationalize new ways of working and use technology to further evolve the way you serve constituents? Zoomtopia’s government track explored the questions facing today’s agencies, bringing together key thought leaders to provide useful insights, offer best practices, and anticipate what’s ahead for the public sector. Read this article to find out more about Zoom’s next steps.

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Zoom Phone for Federal Government
WHITEPAPER
Zoom Phone helps you deliver a consistent, quality experience to all your users. The solution enables IT teams to simplify day-to-day telephony operations and management through a single pane of glass and shift their focus to strategic tasks. We make support easy: your IT organization won’t have to worry about being familiar with PBX management, as the Zoom Administrator experience is designed to be user-friendly and intuitive.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
WHITEPAPER
We are proud to announce that Zoom for Government has received Authorization to Operate with Conditions (ATO-C) for Department of Defense (DoD) Impact Level 4 (IL4) from our service sponsor: Department of the Air Force. The Air Force’s ATO-C approval allows for internet facing IL4 collaboration and communication, which extends the Air Force’s capability to interact with other federal agencies, system integrators, and contractors, as well as other mission partners.

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Federal News Network Embraces New Ways of Connecting with Government Officials via Zoom for Government
VIDEO
Hear from Matt Mandrgoc, head of U.S. Public Sector at Zoom, talk about how the pandemic showed three things: incumbent technologies were not necessarily scalable to satisfy the needs of the mass remote work environment; the culture change brought on by mass telework will be permanent; and cloud services were critical to all of these successes.

WATCH
Zoom Hardware-As-A-Service (HaaS)
SOLUTIONS BRIEF
As a partner of the new Zoom Hardware-as-a-Service (HaaS) program, Poly brings you and your teams a reliable and seamless experience that fits every budget.

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Poly Solutions for Zoom
SOLUTIONS BRIEF
Poly creates premium audio and video products so you can have your best meeting — anywhere, anytime, every time.

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