Zencity Solutions for the Public Sector

Plug into the conversation and understand the organic feedback that's taking place across hundreds of publicly available social and local media channels with digestible analysis and personalized insights.

Generate quick results on timely issues with ad-hoc online surveys. With distribution managed by the client, Zencity will process, analyze, and deliver the results in an executive report.

Gather representative feedback on timely issues with ad-hoc online surveys. Zencity manages distribution, guaranteeing a representative sample of residents, and delivers the analyzed results in an executive report.

Measure resident satisfaction with a recurring online survey that provides ongoing scores that are always viewable from a live dashboard, and representative results aggregated into a report each quarter.

Invite resident input through a two-way digital engagement platform for sharing and collaborating on projects.

Increase public trust with a recurring survey measuring resident sentiment regarding public safety and trust in law enforcement agencies, with ongoing scores always viewable from a live dashboard and results aggregated into a report each quarter.

Improve performance management with a tool for analyzing resident sentiment on pressing issues in the client’s community, as compared with trends visible in similar communities, with insights delivered through personalized reports.

Import and display data from Zencity into another software or dashboard.

Connect and translate channels and data items from another language into English.

Tailored reports prepared by a Zencity analyst, who sifts through all available data and synthesizes trends into an actionable report that is easily shareable with key stakeholders.