Youreka Solutions for the Public Sector

User can build, deploy, and administer Customer Form Templates for all Youreka Users

FY23 Rate (pupm) : $120

User can fill in Forms and see responses to Forms in Salesforce, select Salesforce mobile applications, and the Youreka Mobile Application

FY23 Rate (pupm) : $40

User can fill in Forms and see responses to Forms in Salesforce

FY23 Rate (pupm) : $20

Community user can fill in Forms and see responses to Forms in Salesforce, select Salesforce mobile applications, and the Youreka Mobile Application

FY23 Rate (pupm) : $20

Community user can fill in Forms and see responses to Forms in Salesforce

FY23 Rate (pupm) : $10

User can fill in Forms with customer contract-specific restrictions

FY23 Rate (pupm) : Custom

User access to image recognition, sentiment and intent analysis functionality

FY23 Rates: $10/u/m

Customize the Youreka mobile app UI to match customer branding, including color scheme and logo

FY23 Rates: 5% of ARR

Access to S-Docs document generation capability

FY23 Rates: $12/u/m

Includes 1 Template Builder license, 10 Mobile licenses and Essentials Success Plan*

FY23 Rates: $10k

Onboarding: Signature

Youreka Enlighten Academy : Included

Success Manager: Named CSM & Executive Sponsor

Accelerators: Full Access

Early Product Release: Included

Customer Advisory Board: Included

Expert Sevices: As Needed*

Support Hours: 24x7 (Sev 1 ) 9–6 EST (Sev 2-4)

Support Response Time (Sev 1): 2 Hours

Onboarding: Premier

Youreka Enlighten Academy : Included

Success Manager: Named CSM

Accelerators: Full Access

Early Product Release: Included

Customer Advisory Board: Included

Expert Sevices: 48 Hours Annually

Support Hours: 9–6 EST

Support Response Time (Sev 1): 4 Hours

Onboarding: Essentials

Youreka Enlighten Academy: Included

Success Manager: CSM Team

Accelerators: N/A

Early Product Release: N/A

Customer Advisory Board: N/A

Expert Sevices: 24 Hours Annually

Support Hours: 9–6 EST

Support Response Time (Sev 1): 8 Hours

Detailed review of customers existing Youreka implementation to identify ways to optimize the design, confirm best practices have been followed and ensure the customer is taking advantage of Youreka’s full suite of features

FY23 Rates: $10k

Exploratory engagement to examine new Youreka use cases. The assessment includes requirements gathering sessions, a proof of concept build and a feasibility analysis.

FY23 Rates: $10k

Leverage a Youreka architect to ensure a successful Youreka implementation. Available to consult and provide hands-on support

FY23 Rates: $2,000 day

Leverage a Youreka forms designer to ensure your forms are built to take advantage of Youreka’s full suite of features and follow best practices. Available to consult and provide hands-on support

FY23 Rates: $1,600 day