West Monroe Solutions for the Public Sector

• Citizen & Constituent Relationship Management (Citizen 360)
• Constituent Education and Outreach Enablement
• Communities and Portals
• Case and Escalations Management
• Contact Center Optimization
• Data Visualization and Analytics
• Process Improvement and Optimization

• Field Service Management
• Workflow Solutions
• Grant and Funding Management
• Self-Service Portals
• Telephony, Routing, Scheduling, and Dispatch
• Preventative Maintenance
• Voice of the Citizen/Employee

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