Empowering Public Sector Transformation with Innovative Solutions and Strategic Partnerships

West Monroe is a global business and technology consulting firm passionate about creating value with our clients. The more things get real, the more we step up. Co-creators, building real-world solutions. West Monroe has a robust history of servicing the public sector, including state and government agencies, through a variety of specialized solutions and partnerships. Here is an overview of our services and partnerships in this context:

Public Sector Services
West Monroe has extensive experience working with public sector entities, including state governments and various government agencies. Our services are designed to address the unique needs of these clients, leveraging our deep subject matter expertise and best-of-breed technologies. Some of the key areas we focus on include:

Program Leadership and Customer Experience
We provide high degrees of program leadership and customer experience, particularly in public sector solutions.

Software Solutions
We have delivered turnkey software solutions tailored to the needs of public sector clients, such as the New York State Energy Research and Development Authority and the New York State Department of Finance.

Supplier Diversity Initiatives
We lead the development and implementation of supplier diversity initiatives, ensuring compliance with state and federal laws.

Salesforce Partnership
West Monroe has a strong partnership with Salesforce, which plays a crucial role in our public sector solutions. Our proposed solutions often leverage Salesforce's platform and its purpose-built features for the public sector, including:

Public Sector Solutions and Experience Cloud
These tools help accelerate the implementation of public sector requirements, offering functionalities like license and permit management, inspection and visit management, investigative case management, and self-service portals.

Government Cloud
This provides a secure and flexible platform for managing various public sector operations.
Employee Experience for Public Sector: This focuses on bringing employees to the center of mission success, enhancing their experience and efficiency.