Changing the Way People Find Support within Your Organization
Your organization offers a lot of resources - forms, documents, people, offices, websites, blogs, videos and more. But what your organization may be lacking is a user-friendly way for the people in your care to find the resources they need, specific to their concern. That’s how ConcernCenter can help! ConcernCenter technology gathers all of your organization’s resources and organizes them into one user-friendly, central resource directory where your people can simply identify their concern in their own words (e.g. "feeling depressed", "no money for food", "ADHD support", and more) and receive multiple support options, pre-identified to assist with that particular concern. ConcernCenter is WCAG compliant (A/AA), available in multiple languages, offers a quick escape option, and provides anonymous searching capabilities. You also receive a monthly analytic report, showing trends, concerns searched, and peak usage periods. Let ConcernCenter connect those in your care with the resources they need to be most successful and better connected.
Many existing resource directories offer a flat set of resources resulting in limited search capabilities. This can lead to user frustrations, decreased engagement, and underutilization of support options. Learn more in this blog about this limitation and how ConcernCenter can help!
One of the biggest challenges of government service is how their personnel interact with customers. Adequately supporting customers can be tricky, especially when serving people with vastly different needs. So, it is vital that government providers know how to support individuals with accurate, time-effective aid for their specific issues – for example, a mental health or public safety crisis.
For one of us, empathy is a superpower. For the other, empathy is an unwelcome guest. More Love: The Power of Empathy Podcast takes you into the depths of empathy and compassion... on the road less traveled. The soul-mate friendship between
Erin and Rebecca helps listeners experience the many sides of empathy through stories, heart-to-hearts, playful banter, and deep reflection.
This quick, 3-minute read blog post explores how to anticipate and fix problems before the problem arises, launching into helping your organization help others.
In this quick slide presentation, learn about Erin Halligan-Avery, CEO of ConcernCenter, about ConcernCenter, their offerings, and how it can help your organization. This slide deck will address pain points, and concerns and highlight customization aspects the ConcernCenter platform offers.
This capabilities statement highlights ConcernCenter’s competencies, past performance, and what differentiates them from other platforms, and briefly showcases their corporate data.
This quick easy-to-read brochure will introduce you to ConcernCenter’s offerings, some of their clients, the customized mental health resource platform they offer, contact information, and how to get started.
Your organization's resources and support options are only as good as people's ability to find them easily, efficiently, and equitably. Companies like ConcernCenter are on the forefront of getting support resources in the hands of nurses, college students, K12 parents, veterans, and employees.
