Adobe Case Studies
Making Federal Student Loans Personal for 40M Borrowers
Using Adobe Campaign, Federal Student Aid (FSA) undertook a massive project to streamline communications. Explore this case study to learn more!
Los Angeles County Department of Public Social Services achieves a digital makeover with Adobe Experience Manager.
The nation’s largest social service agency revamped its website and introduced a mobile-friendly experience that has transformed interactions with its customers. In the high contact, high-touch field of social services, every minute, dollar, and interaction matters. So, a few years ago, when the largest social service agency in the U.S. recognized the need to evolve beyond phone calls and physical office visits to robust digital interactions, it embarked on an ambitious project to modernize its website (its digital front door) and fundamentally revamp the way it delivers services.
Industry Perspective: Creating an End-to-End Citizen Experience
Citizens today expect to have control over how and where they consume public-sector services. These digital savvy customers are increasingly seeking access to services in new ways, sometimes skipping the traditional office visit or phone call altogether. Instead, they’re turning to mobile websites and apps, and social media to connect with the organization of their choice...
The County of San Diego: Digital Government Experience
Fifth largest U.S. county improves access to services, streamlines business processes using Adobe Experience Manager solutions.
Los Angeles International Airport, Enhancing the Passenger Experience
Second largest U.S airport empowers managers with real-time updates on airport assets using Adobe Experience Manager forms.
Adobe Connect Success Story: Memorial Hermann Healthcare System
How Adobe Connect Streamlines Data Management.
Increasing Government Efficiency in the Aloha State with Adobe Sign
Best known for active volcanoes, beaches, surfing, and hiking, Hawaii is an outdoor lover’s paradise. Fittingly, the State of Hawaii is embracing a paperless initiative that will, among other things, reduce negative impacts on the environment. Equally as important is the wider adoption of digital processes that will help government employees, who work across the state’s seven islands, deliver services to citizens more effectively...
State and Local Customer Success Stories
A list of counties and cities leveraging Adobe services.
Using Video to Transform How the City of Roseville Engages with Residents
The City of Roseville in Placer Country, California knows firsthand the power of dynamic video content. Its monthly series, What’s Happening in Roseville, shares stories of the vibrant, thriving community with citizens, all created with Adobe Creative Cloud...