Adobe 21st Century IDEA

The 21^st Century Integrated Digital Experience Act (IDEA)—a bill that has been in effect since December 20, 2018—has helped to springboard digital transformation throughout the federal government in efforts to prioritize the citizen experience through website modernization, improved accessibility, and adoption of digital forms and electronic signatures.

Since then, on September 22, 2023, the White House’s Office of Management and Budget (OMB) released a new guidance memo for Federal agencies to get busy implementing the 21^st Century Integrated Digital Experience (IDEA) Act in efforts to design and deliver “digital-first public experiences” through improved websites and digital services.

The 21^st Century IDEA requirements include:

• Establishing consistent and secure websites that are 508 compliant and accessible across devices
• Offering mobile-friendly, digital options for all paper-based forms
• Adopting the use of electronic signatures
• Prioritizing the customer experience journey with a focus on personalization of content
• Modernizing internal digital services for government employees

Adobe’s Digital Experience Solutions aid government organizations in meeting the 21^st Century IDEA requirements.

• Electronic Signature (E-Signature) Offering, Adobe Acrobat Sign
  Allows agencies to transform paper processes, making 100% digital workflows a reality with trusted, efficient, cost-effective, and legal e-signatures.
   
• Digital Forms Offering, Adobe Experience Manager (AEM) Forms
  Enables agencies to provide exceptional experiences with digital enrollment through mobile-friendly, personalized, scalable authoring digital forms.
   
• Citizen Experience Offering, Adobe Experience Cloud
  Provides agencies with the most comprehensive set of applications, capabilities, and services specifically designed to deliver personalized customer experiences at scale.
   
• Website Moderation Offering, Adobe Experience Manager (AEM) Sites & Assets
  Empowers agencies to create, manage, and optimize online website experiences with responsive designs and AI-powered scalability for high-impact personalized experiences.

Read up to learn more!

• Legislation: H.R.5759 - 21st Century Integrated Digital Experience Act
  December 20, 2018
   
• MeriTalk Article: OMB Issues New IDEA Act Guidance for a Digital Federal Government
  September 25, 2023
   
• OMB Guidance Memo: Delivering a Digital-First Public Experience
  September 22, 2023
   
• White House Briefing Room Blog: Why the American People Deserve a Digital Government
  September 22, 2023
   
• Adobe Blog: How Can We Turn the IDEA for Digital Government into Reality?
  December 23, 2020
   
• Adobe Blog: 21st Century IDEA Will Accelerate Government Digital Service Delivery
  December 20, 2018
   
• Adobe Blog: Adobe Applauds Introduction of 21st Century IDEA Legislation
  May 14, 2018

​​​​​​