Titan Technologies Solutions for the Public Sector

Our services include implementing and enhancing all areas of the ServiceNow platform. In addition to ServiceNow’s suite of standard out-of-box applications, we have designed, developed and delivered platform-based custom applications to enable organizations to overcome unique challenges. Our engineers are highly proficient in ServiceNow configuration and customization efforts.

Learn how we modernize legacy systems with the ServiceNow platform.

With Artificial Intelligence and Machine Learning we go beyond the surface, digging deep into datasets to analyze, learn and predict enabling our customers to make better decisions faster. Partnering with our customers, we transform business operations by turning stagnant data into actionable, relevant insights. Titan Technologies will work with you to define a forward looking data approach and deliver the technology solutions to ensure you fulfill your objectives.

Learn how organizations can unlock new possibilities with existing data.

Transforming operations by introducing solutions such as ServiceNow and modern 311 systems, we add value and bring customer experience to the next level. Titan Technologies ensures efficiency is achievable across your enterprise beyond your IT organization. We develop platforms that empower process owners across your organization to drive automation and deliver operational value whatever their role may be.

Learn more about modern 311 systems.

Compendia is Titan’s latest innovation to address the needs of organizations faced with the challenges of extracting useful and searchable information from large quantities of structured and unstructured data. CDP is used by federal organizations, such as the Los Alamos National Laboratory, to address some of their most complex research and knowledge management challenges. Compendia’s work-flow based approach ingests data from virtually any data source and applies NLP/NLU analytics to enrich the raw input streams with additional metadata. Users are then able to perform precision search and recall using Compendia’s tailored UI. Analysts and researchers using Compendia are empowered with more relevant and actionable results saving them valuable time and allowing them to complete their analyses faster.

Learn more about Compendia.

Re-architecting and optimizing systems to enhance and scale-with your business. Titan Technologies works with all the leading Business Process Management Platforms (Appian, Hyland, MS Dynamics, etc.) to transform your application ecosystem into a modern flexible architecture that reduces future development and operations costs. Our platform experts partner with your functional leadership to ensure the technology aligns seamlessly with your business needs.

Learn more about how we deliver services and solutions to improve population health and prevent disease.

With expertise and experience to design and deploy intelligent cloud solutions, Titan Technologies’ specialists are dedicated to skillfully navigating the many paths to realizing the full potential of the cloud. From developing a comprehensive strategy starting with a full assessment through planning, migrating, and managing workloads in a multi-cloud environment, our singular focus is helping you adopt effective and appropriate cloud solutions that maximize business value and drive innovation.

Learn how we make operations modern, efficient, and adaptable to demands with cloud services.

To maintain the productivity of the business operation, Titan Technologies will design your network to be reliable, secure, and flexible adapting to an ever-changing IT landscape. The enterprise network will be able to support the on-premise data center and connections to cloud providers enabling the next-generation apps and the modern work environment. Titan Technologies uses telemetry and automation to enable intelligent, automated processes that establish an always available network that is dynamic, resilient, and dependable.

To protect against advanced threats an adaptive security posture is required which uses integrated solutions to provide proactive, defensive controls at multiple levels of the enterprise. Titan Technologies architects your enterprise network with security capabilities for preemptive protection against targeted and complex threats. Titan Technologies’ approach will provide pervasive visibility and control ensuring security across the network spanning from your on-premise infrastructure to the cloud, and mobile workers.

Learn how we make it possible for students to learn.

With Software Defined Network (SDN) architecture decoupling the network control from the forwarding plane, the network control becomes programmable and the underlying infrastructure can be abstracted. Titan Technologies will partner with you to employ an SDN architecture to provision, manage, and program your network, simplifying your operation, giving you the ability to deploy applications faster by leveraging open APIs, enabling you to manage the entire enterprise centrally, and automate simple tasks and orchestrate the complicated workflows needed to deploy cloud-connected networks.

Titan Technologies designs and deploys Radio Communications systems that enable mission-oriented organizations to better communicate over large, topographically challenging environments. Our team understands the logistical challenges associated with delivering and maintaining these systems and the impact service degradation can have on critical mission requirements.

Learn how we support a growing infrastructure in Western Africa.

Our services include designing, Operations and Maintenance to include physical access control systems, identity management systems, surveillance systems, legacy systems integration support. Titan Technologies’ system based approach to security ensures we design solutions that are both secure and flexible, allowing the integration the latest technology advancements and best practices for securing your site.

Learn how we deliver a high capacity and scalable all-outdoor wireless network connecting over 250 sites.

Titan Technologies addresses the complex security requirements of international ports by deploying robust security solutions that include integrated networking and security solutions. Our experienced port security experts work to design solutions that address both the immediate needs or the organization and the changing threat landscape as we move into the future.

Learn more about how we protect Port of Galveston.

Titan provides physical and technology based security solutions and improvements for academic facilities. Our team engineers and deploys access control systems, perimeter control systems, video surveillance and video storage solutions in addition to a wide variety of additional integrated security tools. We are passionate about the mission of protecting students and bringing our expertise in school security to address the unique requirements of every facility we support.

ISO/IEC 20000 certified operations, customized and scalable to meet our customers growing needs rapidly and efficiently. Titan provides a customer focused service desk solution that scales to fit any customer population size along with an extensive knowledge management expertise and custom training program to handle any type of technology. With tried and tested processes and an effective quality management program, Titan’s Service Desk will resolve most tickets on first contact increasing customer productivity.

Learn how we provide service desk support to national and international customers and how we empower voters.

With customer satisfaction being our highest priority, Titan Technologies provides large scale, managed call center services with rapid scaling ability, and bilingual capabilities. With multiple call centers throughout the country configured to automatically support one another and the underlying technologies integrated, Titan Technologies provides a highly available, inbound and outbound call center service with exceptional customer support.

Learn how we support natural disaster survivors and recovery.

Titan Technologies offers a collections and surveying solution grounded in our comprehensive Quality Control methodologies, proven recruitment and retention practices, thorough and ongoing training programs, and innovative reporting tools. Titan Technologies has experience handling sensitive and proprietary data, and complying with accuracy requirements, organizational policies, and government regulations.

Learn more about the work we do for the Bureau of Labor Statistics.

The next generation contact center requires an intelligent ACD/IVR system, Artificial Intelligence, and omnichannel implementations to continuously improve call center efficiency and exceed customer expectations. We partner with our customers to employ the latest technologies, integrate disparate products where it makes sense, and develop custom solutions to add value to our customers.

Learn how we are designing and maintaining the modern workplace.