The Mortgage Office Solutions for the Public Sector

The Mortgage Office’s Loan Origination Solution simplifies the loan application and approval process for both borrower and lender. New borrowers can fill out, sign and submit all of the paperwork you require directly through a web portal customized to your organization. All the information is recorded automatically, so you don’t have to reenter data from submitted forms, risking errors and wasting time. Features include:

• Online application. Choose from our library of best practice and standard forms, or we’ll customize them to your needs.
• Document upload. Applicant can upload all required documentation, where it is stored with the rest of the application for easy access
• One-click credit check. Pull credit reports from the three credit agencies, with one click right from The Mortgage Office interface.
• Automate the approval process. The Mortgage Office can be customized to your particular processes, automating the most common and repetitive activities to save you time and speed the approval process.
• Borrower portal. Borrowers complete their application, track their process, upload documents, receive notifications and more from a secure website.
• Fully compliant. The Mortgage Office complies with all federal and state regulations and is available to lenders in all 50 states.

The Mortgage Office’s Loan Servicing Solution automates the ongoing administration of your lending program, saving you time while giving you more insight and control to improve overall performance. TMO accurately calculates loan balances, payment schedules, sends out notices and more. The reporting engine gives you full visibility into your overall loan performance so you can make improvements on the fly. Finally, TMO Loan Servicing is highly flexible and can handle any loan type or structure.

• Unlimited loan types. TMO handles Conventional, conforming and nonconforming loans, ARMS, HELOCs, down payment assistance loans, as well as various interest rate structures, and teaser rates
• Borrower communications. TMO automates monthly payment notices and reminders by allowing you to schedule emails and text messages to borrowers.
• Connects to your other software systems. TMO fully integrates with Microsoft Office, Quickbooks and other popular software products, eliminating the need to transfer data back and forth manually.
• Loan balance calculations. Real time loan balances are automatically calculated and incorporate any account change, such as payments, delinquencies and late charges.
• Connected e-filing. Under new IRS rules, lenders making over 10 loans have to e-file tax forms at the beginning of the year. TMO is an IRL-licensed e-file platform and customers are able to generate and send out all required forms with one click.

The Mortgage Office’s Services Bundle includes everything in TMO Loan Servicing, with extra features to improve your borrowers’ experience and save you even more time and money. In addition to all of the features above, you get:

• Borrower Portal. Borrowers will get access to a secure custom website where they can log in to see their up to date loan details, find and download any forms and documents, get payment information, make payments via the web and send and receive messages from you.
• Text Alerts. Help keep borrowers on track by having automatic text alerts remind borrowers about upcoming payments, recent payments, NSFs, etc.
• Connected 1098 e-filing. Under new IRS rules, lenders making over 10 loans have to e-file 1098 tax forms at the beginning of the year. TMO is an IRS-licensed e-file platform and customers are able to generate and send out all required forms with one click.
• Online payments. The Mortgage Office enables you to collect electronic payments from borrowers via a secure website or via mobile. In addition, statements can be delivered electronically, saving production and mailing costs.
• E-Signature. The Mortgage Office enables you to send documents for e-signature with one click, and users are notified when borrowers sign and complete document packages.