Fully-compliant secure messaging archive solutions

TeleMessage Addresses Federal Agencies Reporting and Archiving Requirements, including:

• The U.S. Government National Archives and Records Administration (NARA)

Building on existing directives and regulations, NARA and  the Office of Management and Budget (OMB) released updates in 2019 and 2022 requiring role-based instant message archiving and recording.

“… Federal agencies are responsible for properly managing electronic messages … including SMS texts, encrypted communications, direct messages…or any other type of electronic messaging system or account.” 

• Freedom of Information Act (FOIA)

The amended FOIA now includes public access to the instant messages, voicemail, text messages and encrypted communication of federal employees. .

• The Federal Records Act

The Federal Records Act, as amended, establishes the framework for records management programs in Federal Agencies and includes requirements for preservation of electronic messages as part of the public record. .

• Federal Rules of Civil Procedure (FRCP)

Text messages are subject to litigation hold measures secured by Rule 45 subpoena and thus must be preserved.

• Department of Defense (DOD)

Recently updated instructions emphasize compliance with the Freedom of Information Act (FOIA).

• FedRAMP Microsoft 365 compliance.

Understand your data’s impact level and how to manage FedRAMP compliance with TeleMessage across all your Microsoft 365 Government compliance solutions

For State and Local Governmental Agencies, secure and friendly mobile archiving is crucial for governmental units.

Administrators need to ensure that their organization comply with the full range of relevant local, state and federal legislation and regulations and adequately prepare for future retention and access requirements.

TeleMessage provides fully-compliant secure messaging archive solutions which meet governmental agencies requirements for electronic communication and public records request responses.

Our platform helps Governmental Agencies comply with the evolving rules & regulations, including:

• Public Records Acts

A variety of regulations in all 50 states require capturing and retaining mobile communications for Open Records and Sunshine requirements … “The responsibility to retain text records and comply with public records requests lies with the government organization that creates the records…”

• Freedom of Information Act

“FOIA…requires systematic archiving of government work-related personal mobile device conversations… text messages and e-mails sent between public officials can be considered public information“