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StoreConnect Solutions for the Public Sector

StoreConnect Commerce

StoreConnect offers a unified, scalable solution to manage complex operations like memberships, subscriptions, bookings, and multi-market sales, allowing you to do everything at once, connecting your customer across the eCommerce and in-store experience.

  • All product and customer is stored in Salesforce and managed from the Salesforce dashboard
  • Licensed per org, not by user
  • Customizable & configurable
  • A single, simple licence fee plus a % of gross transactional sales, with capped maximum fees
  • Unlimited transactions on every plan
  • Works on Salesforce’s Gov Cloud
  • All financial transactions are captured directly into Salesforce, with no syncing issues or delays. This includes payments and denied payments, and each can be used to trigger Salesforce workflows. 
  • Stock & inventory management
  • Extendable & programable
  • Eliminates siloed data
  • Readily scalable in high peak seasons
  • eCommerce
    • Multi-store in a single licence serving both B2B, B2C, D2C requirements
    • Launch multiple sites: different business units, seasonal campaigns, targeted sites for specific regions or different demographics.
    • Sell digital products for download
    • Sell products at different pricebooks based on membership
    • Set stock levels, available on date, discontinue on, date allow pre-purchase, backorder, track inventory
    • Full product management within Salesforce on Product2 object
    • Sell a single SKU product
    • Sell variants of a product as their own SKU
    • Multiple variants available across multiple options
    • Multiple pricebooks per product connected to Store, Membership or Account
    • Integrated Point of Sale with fully connected online and in-store customer experiences
    • Rewards points & loyalty. Customers can accumulate points and spend these online.
    • Gift certificates / vouchers / promotion codes
    • Integrated booking system: sell courses, seminars and book various kinds of appointments.
    • Combined checkout function: customers can make payment for multiple items in a single check-out page - i.e. a one-time payment, an ongoing subscription payment and purchasing related merchandize. Eliminates need to switch platforms for merchandise, subscriptions, memberships, bookings, etc.
  • Point of Sale
    • Affordable fully integrated Salesforce-based Point of Sale, eCommerce and CMS solution, working on Android or Apple devices
    • One set of stock data to manage for online and in store
    • Provide instant and quick checkout
    • Works on desktop computer or tablet
    • Works with cash drawers & receipt printers
    • See stock levels for local store and other locations
    • Supports payment by card, cash, layby
    • Park orders and resume
    • Search orders across other stores
    • Add customers to order via lookup
    • Start of Shift and End of Shift reporting
  • Subscriptions / Memberships
    • Full subscription management, variable & fixed price support
    • Evergreen subscriptions - recurring with no end date.
    • Fixed term subscriptions with an end date based on defined segments, i.e. 12 monthly payments over one year.
    • Customer can view and edit payments details for subscriptions.
    • All recurring regular payments are fully automated within StoreConnect. Once they are set, they just work. 
  • Memberships
    • Accept Membership fees directly using the payment provider of choice. 
    • For regions that tax memberships, StoreConnect includes the needed tax rates at checkout for related items. 
    • Set up recurring membership options with automatic debits, managed fully within Salesforce.
    • Set fixed-term memberships with an end date based on defined segments.
    • Assign membership levels to other products or benefits related to membership.
    • Members can log into their account and see all payments made and update their details directly.
  • Content Management System
    • Complete Content Management System allowing you to completely control the look and feel of your site. All images, produced and copy managed in Salesforce
    • Set up detailed permissions for your various team members within Salesforce controlling who can edit and publish content on which site or a specific section of a site
    • Customize every page in the store, including the checkout page for the exact look and feel to match branding requirements.
    • Reusable content blocks
    • Fully customizable mobile responsive design
    • Customize every page in the store, including the checkout page for the exact look and feel to match branding requirements
    • Supports custom HTML, from opening <html> tag to closing, CSS, Javascript and Liquid templating language
  • Payments
    • Process credit card payments inside Salesforce from an order received by email, mail, phone or in person.
    • 18 + payment providers supported or bring your own
    • Multiple tax / shipping zones
    • Integration with Avalara for tax management
  • User Dashboard

    Registered users can log in and:

    • View and manage their account details
    • View subscriptions in their account profile and update their payment details.
    • View their entire payment history.
    • View various offers and specialized journeys made available based on account.
    • Single Sign-On to Experience Cloud