StoreConnect Commerce: The Ultimate Customer Commerce Platform
A Unified Commerce Solution for the Public Sector
Government agencies and public sector organizations need secure, scalable and efficient commerce solutions to serve their constituents effectively. StoreConnect delivers exactly that: an all-in-one platform for eCommerce, Point of Sale (POS), rewards and loyalty programs, memberships, subscription management and a full content management system (CMS).
Built entirely on Salesforce and fully compatible with Gov Cloud, StoreConnect leverages the power of the Salesforce ecosystem. Unlike off-the-shelf commerce solutions that require expensive customizations, endless addons or force businesses to adapt to rigid systems, StoreConnect is built for flexibility, customizability, and scalability. Whether you are handling memberships, subscriptions, or digital and physical sales, StoreConnect unifies everything into one streamlined system on Salesforce.
eCommerce, Simplified
One of StoreConnect’s standout features is its ability to manage multiple storefronts from a single Salesforce environment. This means government agencies and public sector organizations can run multiple sites, each with different branding, pricing, and regional settings, all without juggling multiple logins or wasting time consolidating reports on the back end.
Seamless Point of Sale Integration
StoreConnect’s POS solution is fully integrated with its eCommerce platform, allowing for a smooth connection between online and in-store transactions. Whether processing payments via card, cash, or other methods, staff can instantly access customer details, manage orders, and even offer click-and-collect options—all while syncing everything in real-time in Salesforce for immediate use for customer service management.
Easy Content Management
With flexible web design options, public sector organizations can easily tailor their online presence to reflect their mission and engage effectively with their audience. Built-in themes and customization options provide full control, and because it is managed in Salesforce, you can add in things like an approval workflow for authorizing website changes.
A Single Source of Truth in Salesforce
Automation and real-time tracking ensure that all customer data, orders, subscriptions, and stock levels are always up to date. Constituents can log in to manage their subscriptions, view order history and update payment details—all in real time. This reduces administrative overhead, minimizes errors, and allows staff to focus on delivering better public services.
Why StoreConnect?
By consolidating eCommerce, POS, rewards, memberships, subscriptions, and CMS functionality into one Salesforce-powered platform, StoreConnect eliminates inefficiencies, ensures compliance, and enhances citizen engagement. Public sector agencies can now deliver faster, more reliable services without the headaches of outdated, disconnected systems.