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Softdocs for State & Local Government

Modernize How You Serve Constituents and Manage Operations

Our suite of products eliminates paper-based inefficiencies, securely houses records, automates form-driven processes, and integrates with core systems to drive municipal success.

State and local government agencies using Softdocs conduct day-to-day government business more efficiently by eliminating the cost and burden of paper forms and documents, accelerating constituent and business processes, and reinforcing data security.

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Reach a New Level of Operational Efficiency

Eliminate the inefficiencies of paper, automate forms-driven communications, and empower your staff and constituents with greater self-sufficiency and data security.

 

Examples of How Softdocs Powers Government

Finance & Procurement

Streamline invoice and PO processing and facilitate productivity using automated workflow queues and electronically route invoices to the appropriate channels for faster approval.

  • Automatically capture data from standardized electronic forms.
  • Use load-balancing routes and collaborative dashboards to keep workload evenly distributed.
  • Enable remote staff to actively manage procurement responses, invoice requests, and more.
  • Answer vendor inquiries with complete details.

Human Resources

Create a secure and accessible repository for incoming resumes, applications, and all hiring-related documents. Manage current employees’ information changes and resolve payroll concerns quickly.

  • Use simple workflows to enable hiring teams to review an applicant file simultaneously.
  • Securely inform all necessary parties about employee hiring and termination actions.
  • Use eForms for employee benefits enrollment, personal information updates and more.
  • Securely store employee records in a cloud-based repository from hire to retire.

Case Management

Keep an accurate, easily accessible record of each client’s history. Capture, organize and archive HUD forms, food assistance applications, and other important documents.

  • Use single sign-on to keep all client information confidential and accessible only to authorized staff.
  • Allow staff to view all supporting documents alongside CRM and ERP data.
  • Automatically identify and classify standardized government forms.
  • Provide electronic forms via a portal or public website, and minimize office and phone traffic.

Permitting & Licensing

Automated workflow queues and routing keep applications moving quickly and allow staff and/or constituents to check the status of a license or permit request easily.

  • Provide simple electronic forms via a portal or public website to minimize office and phone traffic.
  • Capture and link forms and documents on arrival for immediate online viewing by staff.
  • Dramatically reduce the costs of paper and printing.
  • Easily and securely manage document retention schedules.

 

State, City, and County Government Integrations

  • Oracle
  • SAP
  • Microsoft
  • Tyler Technologies
  • Salesforce
  • Workday
  • Infor
  • And more