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Security Information Systems (SIS) Solutions for the Public Sector

Alarm Center® Solution Overview

  • Core Solution: Comprehensive alarm monitoring software
  • Primary Objective: Seamlessly connect legacy and modern physical security, life/safety, and IT network monitoring
  • Unique Value Proposition: Simple, unified, and scalable software solution

How Alarm Center Solves Security Challenges

  • Unified Situational Awareness: Delivers comprehensive enterprise-wide security monitoring
  • Threat Detection: Extensive integration capabilities and centralized data visualization
  • Alarm Reduction: Automation helps minimize false alarms
  • Operational Effectiveness: Intuitive interface accelerates operator onboarding and performance

Key Software Capabilities

Unbeatable Alarm Integration Portfolio

  • Integrates with an extensive range of alarm hardware
  • Supports systems no longer manufactured
  • Handles unpublished data sets

Scalable and Modular Design

  • Central system is a point for operations
  • Enables remote operations
  • Supports workforce optimization

Flexible Architecture

  • Configurable network options:
    • Enterprise
    • Peer-to-peer
    • Single user
  • Concurrent dispatching and admin task management

Comprehensive Module Library

  • Eight add-on module options
  • Capability expansion areas include:
    • Dealer access
    • Video integration
    • Graphical mapping

Robust Reporting Capabilities

  • Intuitive report generation
  • Supports wide range of parameters
  • Provides clear operational performance insights

Product Highlights

  • UL and ULC Classified
  • Passed Risk Management Framework (RMF) testing
  • Complies with Assured Compliance Assessment Solution (ACAS)
  • Integrates with over 100 third-party systems
  • Supports network vulnerability scanning and configuration assessment

System Compatibility

  • Supports MS Windows 10 Pro & 11 Pro 64-bit
  • Compatible with Microsoft SQL Server Express 2019 or 2022
  • Flexible hardware requirements for different deployment scales

Alarm Center® Monitoring and Dispatch Options

Single User System
A standalone system allowing one PC to conduct dispatching, data entry, account maintenance, and reporting

  • Key Features:
    • Automates signal traffic from digital, radio, and IP receivers
    • Automatically displays emergency signals to operator workstation
    • Processes non-emergency signals without operator intervention
    • Alerts off-site personnel via pager, fax, email, or SMS

Peer-to-Peer System
Multi-user system without the cost of a dedicated network server

  • Key Features:
    • Allows up to four PCs to be used simultaneously
    • One PC used for dispatching, others for administrative tasks
    • Simultaneous data entry, account maintenance, and reporting

Enterprise System
Advanced central station solution for complex monitoring environments

  • Key Features:
    • Utilizes Windows® Server platform and SQL database
    • Handles multiple workstations simultaneously
    • Designed for scalability and high-performance monitoring

Additional Modules

  • Service & Billing Module
  • Mapping Module
  • Video Integration Module
  • Print Catcher™ Module
  • SyncAgent™ Module
  • Web Access Suite Module