Explore ServiceNow's Self-Guided Tours

ServiceNow Cloud Migration Assessment (CMA), a component of Cloud Accelerate, empowers you to meticulously plan your cloud migration journey with confidence. By initially establishing visibility into both your applications and infrastructure, CMA furnishes vital data essential for informed migration decisions. Leveraging this visibility, CMA facilitates the orchestration and monitoring of migration assessment activities, fostering collaboration among key stakeholders within a unified workspace to determine the most suitable migration approach for each application.

Drawing upon the wealth of information stored in your Configuration Management Database (CMDB), CMA offers in-depth and precise insights into your entire IT landscape. From categorizing assets into distinct groups such as Windows and Linux servers to identifying the applications hosted on each server, CMA equips you with comprehensive visibility. This granular perspective enables you to make judicious financial and technical decisions regarding migration strategies, whether it involves re-hosting applications, transitioning to SaaS alternatives, or retiring redundant applications. Moreover, CMA streamlines stakeholder collaboration by facilitating the creation of assessment tasks tailored to specific applications, enabling efficient communication, documentation of decisions, and task management to ensure a smooth migration process aligned with your business objectives.

ServiceNow Cloud Accelerate offers the Cloud Services Catalog (CSC), providing a self-service model with robust governance while maintaining agility. Through CSC, developers can effortlessly access a catalog of approved cloud services directly within the ServiceNow Employee Center, ensuring immediate access to preapproved resources while adhering to corporate policies. These policies encompass various constraints, from resource sizing limits to considerations such as ensuring developers have received adequate cloud security training, fostering a seamless experience termed "nonintrusive guardrails" that balances accessibility with governance.

CSC serves as an integration hub rather than a provisioning tool, seamlessly connecting with leading cloud provisioning tools to maximize functionality while offering developers an intuitive and consistent catalog experience governed by policy-based controls. Integration extends to Terraform templates, cloud-native templates from major providers like AWS, Google, and Microsoft, as well as Azure and Jenkins DevOps pipelines. Additionally, CSC features out-of-the-box catalog items for various cloud services, complemented by a catalog designer for custom item creation. When developers request resources via CSC, they are prompted to provide usage details, such as the associated business application or assigned cost center. Upon successful provisioning, CSC automatically updates the ServiceNow CMDB with corresponding Configuration Items (CIs), ensuring comprehensive and transparent visibility into cloud resources and their business context.

With ServiceNow Cloud Configuration Governance (CCG), a component of Cloud Accelerate, you can swiftly detect and address cloud misconfigurations to mitigate potential damage. CCG empowers you to establish cloud configuration policies, conduct scans for policy violations, and automatically rectify detected infractions, ensuring adherence to defined standards.

CCG offers a selection of preconfigured policies tailored for common misconfiguration issues in Microsoft Azure and AWS environments. Additionally, users can craft custom policies using user-friendly low-code/no-code tools or scripts. These policies scrutinize resource configurations for specific issues such as unencrypted S3 buckets and operational inefficiencies like prolonged VM instances in nonproduction settings or unassociated VMs, thereby curbing unnecessary cloud expenditures. Through regular scans, CCG provides comprehensive insights into violations through intuitive dashboards, enabling users to track compliance levels over time and swiftly address emerging issues. Automated remediation capabilities streamline the process, seamlessly integrating with the ServiceNow Cloud Actions Library (CAL) to enact reconfiguration workflows and restore cloud resources to compliance with established policies.

Access a comprehensive collection of actions, comprising scripts and sub-flows, designed for executing Cloud Configuration Governance, Tagging Governance, Cloud Onboarding, and various other use cases. Seamlessly integrate common cloud actions into your ServiceNow automation arsenal through the Cloud Action Library.

Leverage the pre-configured actions and subflows available within the ServiceNow Cloud Action Library application to seamlessly manage the organization's cloud resources. These ready-to-use components serve as essential tools for interacting with cloud resources, facilitating operations within ServiceNow ITOM Cloud Accelerate features such as Cloud Configuration Governance.

ITOM Cloud Accelerate acts as the versatile tool for your cloud journey, offering a comprehensive suite of capabilities tailored to every stage of your progression, from inception to ongoing operations. Cloud teams can depend on ITOM Cloud Accelerate to make informed migration decisions, seamlessly implement company-wide cloud resources, streamline provisioning requests, and effortlessly manage cloud assets. This results in an enhanced user experience characterized by swifter, more secure operations and the ability to effectively scale cloud services to drive adoption. By seamlessly integrating with ServiceNow Platform features like Cloud Discovery and AIOps, Cloud Accelerate creates a unified workflow for the entire cloud lifecycle.