Roundtrip logo


Roundtrip Solutions for the Public Sector

  • Care Team Booking Access

    Web-based transportation booking portal for unlimited users to book a ride within the Roundtrip software.

    Includes features such as Trip Reasons, Programs, Venue mapping

  • 24/7 Offshore Ride Support

    Roundtrip offers a 24/7 Offshore Navigation Center to provide around-the-clock to support to patients & Care Coordinators.

    Includes Will Call and Missed Connection Support

  • Standard Grievance Management

    Access to standard workflows to track member concerns

  • EOB Management

    Roundtrip will provide an Explanation of Benefits (“EOB”) to members after each ride that is completed. Roundtrip will provide a weekly report to Client on all EOBs sent.

  • Authorizations

    Outsource authorizations to Roundtrip

  • Transportation Cost Invoice Aggregation

    Invoice management and handling payments to transportation companies

  • Over the Phone Booking

    Leverage Roundtrip’s 24/7 Offshore Navigation Center to allow members to book rides over
    the phone.

  • Rideshare (Uber/Lyft) API Connections

    Leverage on-demand rideshare networks to deliver your benefit; Includes availability alerts and selection of best ETA between networks

  • Taxi & Medical Sedan

    Software module to facilitate taxi & medical sedan ride booking; Includes access to community logic and web-based portal for unlimited dispatchers to claim rides within the Roundtrip software

  • Wheelchair

    Software module to facilitate wheelchair ride booking; Includes access to community logic and web-based portal for unlimited dispatchers to claim rides within the Roundtrip software

  • Stretcher & Ambulance

    Software module to facilitate wheelchair ride booking; Includes access to ePCS, community logic, and web-based portal for unlimited dispatchers to claim rides within the Roundtrip software

  • Redox ADT Feed or API

    Pull patient information into Roundtrip for a seamless user experience via your EHR

  • Identity Federation & Access Management

    Integration of Identity Federation & Access Management platform for Single Sign On & allowing for Roundtrip credentials to be fully owned by the client

  • Other Clinical Integration

    Integrations with TigerConnect, CarePort, TCIQ

  • CAD Integration

    Integrations with Zoll, Logis, Traumasoft

  • Eligibility & Limits

    Implement Workflow Configurations, Ride / Budget Limits, and Eligibility Management (SFTP) for member self-booking

  • Self-Service

    Provide members access to a co-branded mobile app to book their own rides

  • Dispatcher Access

    Web-based transportation booking portal for dispatchers to claim rides within the Roundtrip software