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Revenue Solutions Solutions for the Public Sector

Government PremierTM 

Discover Government PremierTM—RSI’s industry leading integrated tax software platform that is designed to meet the unique needs of tax agencies. Government PremierTM offers unparalleled efficiency and customization, available in both Commercial-Off-The-Shelf (COTS – Cloud Hosted or On-Premise) and cloud native Software as a Service (SaaS) models. Whether you need a complete ITS system or specialized solutions, our platform delivers the tools and flexibility your agency needs to excel. 

But we don’t stop there. RSI also offers a suite of industry-leading independent services, including our TaxMaster audit execution software, Advanced Analytics, and expert Organizational and Business Optimization Consulting. With Government PremierTM and our comprehensive portfolio, you’re not just getting software—you’re gaining a trusted partner dedicated to solving all your tax and revenue challenges. 

  • Property

    Our Property solution capabilities provide agencies at all sizes end-to-end support and flexibility. Our solution delivers property processing solutions, backed by decades of expertise, that maintain exceptional security and compliance standards while allowing clients full ownership of their data. 

    • Expertise and End-to-End Support: Decades of expertise in property and revenue processing with strong team of support to back it up.  
    • Flexibility: Allows for flexible business rules and special tax calculations. 
    • Data Ownership: Ensures clients maintain ownership of their data. 
    • Data Transparency: Provides data availability for reporting and analytical use. 
    • Data Accessibility: Keeps data secure and accessible for analytics and threat detection. 
    • Agile Solution for Ever-changing Regulations: Quickly and seamlessly adapts to regulatory changes with custom business rules. 
    • Comprehensive Solutions & Robust Functionalities: Supports revenue processing, collections, auditing, compliance, and fund distribution. 
    • Security and Compliance: We maintain the highest security standards in the industry, ensuring world-class security and compliance. 
  • Revenue

    Our Revenue solution provides flexibility to adapt to regulatory changes, robust security, and compliance capabilities. It ensures that our clients stay current and secure in a dynamic revenue collection environment. 

    • Expertise and End-to-End Support: Decades of expertise in property and revenue processing with strong team of support to back it up.  
    • Flexibility: Allows for flexible business rules and special tax calculations. 
    • Data Ownership: Ensures clients maintain ownership of their data. 
    • Data Transparency: Provides data availability for reporting and analytical use. 
    • Data Accessibility: Keeps data secure and accessible for analytics and threat detection. 
    • Agile Solution for Ever-changing Regulations: Quickly and seamlessly adapts to regulatory changes with custom business rules. 
    • Comprehensive Solutions & Robust Functionalities: Supports revenue processing, collections, auditing, compliance, and fund distribution. 
    • Security and Compliance: We maintain the highest security standards in the industry, ensuring world-class security and compliance. 
  • Permitting & Licensing

    Our Permitting and licensing solution helps government agencies manage and track the complex processes involved with issuing permits and licenses.  

  • Warehouse & Discovery

    Our Warehouse & Discovery solution equips tax and revenue agencies with the tools and functionality needed for comprehensive data warehousing and business intelligence. By providing a unified view of individual and business taxpayers, agencies can maximize revenue recovery, improve compliance, and streamline operations. 

    • Comprehensive Data Integration: Interconnects data from multiple sources, offering a single-entity view of each taxpayer. 
    • Enhanced Compliance Programs: Targets non-compliant taxpayers, boosting the effectiveness of discovery and audit programs. 
    • Effective Collections: Provides a data foundation to determine assets and support economical collection strategies. 
    • Advanced Data Transformation: Uses ETL tools to standardize and transform data, ensuring quick and efficient data loading. 
    • Portfolio Management: Browser-based interface for complete access to taxpayer information, aiding in dispute resolution and compliance. 
    • Lead Selection/Scoring: Identifies and prioritizes high-risk cases, improving the accuracy of fraud detection and revenue recovery. 
    • Rapid Deployment: Pre-configured data sources and compliance initiatives enable quick installation and fast results. 
    • High Security Standards: Meets IRS guidelines, ensuring data security and compliance with federal requirements. 
  • Online Services

    Our Online Services offer a secure, user-friendly portal for taxpayers to file forms, renew licenses, check balances, make payments, and communicate with the agency. Taxpayers can access non-authenticated guest features without an account, create user accounts for secured features, and delegate access to trusted parties. The portal features a responsive UI and complies with Section 508 and WCAG accessibility standards. 

    • Secure and User-Friendly Portal: Provides a highly secure environment for taxpayers to file forms, renew licenses, check balances, make payments, and communicate with the agency. 
    • Account Creation, Guest Access & Delegation: Users can create accounts to access secured features, streamlining the process for managing their interactions with the agency. They can access non-authenticated features without the need for an account, enhancing ease of use and accessibility. They also have the ability to delegate access to trusted parties, allowing taxpayers to grant permissions to family members or representatives. 
    • Responsive User Interface: Features a modern, responsive design ensuring a seamless experience across all devices, enhancing user satisfaction and engagement. 
    • Compliance with Accessibility Standards: Fully compliant with Section 508 and WCAG guidelines, ensuring the portal is accessible to all users, including those with disabilities. 
    • Integrated Communication Tools: Facilitates direct communication with agency services, improving customer support and interaction. 

Independent Offerings

  • TaxMaster - Audit Execution Software

    TaxMaster is a comprehensive suite of integrated tools that streamline the audit process for field auditors and managers. A user-friendly interface, customizable templates, and adaptability to tax changes make it an indispensable tool for efficient and effective tax audits. 

    • Integrated Tools for Field Auditors: Includes six tightly integrated tools specifically designed for field tax audits, driving efficiency. 
    • Consistent Methodology: Helps audit managers review and consolidate audits with consistent methodology and workpapers. 
    • Customizable Templates: Provides standard, customizable templates to handle any audit need, allowing for quick ramp-up and faster audits. 
    • User-Friendly Interface: Features a modern, intuitive interface with less screen space demand, quick access menu, and preview for personalized templates. 
    • Embedded PDF Viewer: Includes an embedded PDF viewer for easy document access. 
    • Integrated Help: Offers integrated help for user support. 
    • Detailed Analysis Tools: Provides functions and features required by auditors to analyze taxpayer records and compute additional tax due. 
    • Adaptability to Tax Changes: Easily adapts to tax changes and variations in tax rates. 
    • Template Maintenance: Facilitates easy creation and maintenance of templates on the fly. 
    • Built-In Report Generator: Includes an intuitive report generator that uses data from any template. 
  • Advanced Analytics

    Our Advanced Analytics services empower our clients with actionable insights. By leveraging advanced technologies like AI and machine learning, we can provide key decision-making insights, fraud detection, and areas of opportunity for resource optimization. 

    • AI and Machine Learning: Utilizes advanced AI and machine learning 
      for predictive modeling. 
    • Fraud Detection: Identifies potentially fraudulent activities. 
    • Risk Assessment: Provides level-based risk assessments. 
    • Delinquency Resolution: Suggests high-yield actions for resolving delinquent accounts. 
    • Audit Optimization: Identifies audit cases likely to yield the highest returns per audit hour. 
    • Workflow Automation: Uses machine learning to augment workflows, replicate exception fixes, and improve UI efficiency. 
    • Task Efficiency Monitoring: Monitors usage times for enhanced task efficiency. 
  • Organizational Consulting

    Our Organizational Consulting services is a comprehensive approach to optimizing business operations to drive successful transformations through tailored support and expertise. By combining strategic planning, project management, and change management we ensures clients are equipped to navigate and thrive in a dynamic environment. 

    • Project & Program Management: Our teams specialize in planning, staffing, and managing projects. We help optimize business operations by developing effective project plans, managing risks and issues, establish change control processes, and keeping executives informed. Our project managers hold PMP certifications, and the support staff is skilled in tools like Microsoft Project. 
    • Organizational Change Management: This involves planning, implementing, and sustaining change initiatives, addressing the human side of change by engaging individuals, fostering communication, and providing support. 
    • Strategic & Technical Planning: RSI’s professionals guide strategic and technology planning efforts, including application hosting, compliance initiatives, legacy system modernization, and system retirement plans. 
    • Business Process Design & Workflow: RSI’s experts review data, interview SMEs, and design streamlined business processes. They automate processes and decisions to maximize resource utilization and document existing processes for modernization. 
    • Requirements Analysis, Definition & RFP Development: RSI helps articulate project requirements, preparing teams for procurement through testing. They clarify requirements, develop designs, and organize requirements for effective vendor responses. 
    • Journey Mapping & Customer Experience: Journey mapping visualizes customer interactions, providing a holistic view from initial awareness to support. RSI identifies improvement opportunities and maps the employee experience for internal improvements. 
    • Leadership Coaching: Executive coaching enhances leadership skills through personalized, one-on-one support. It aims to accelerate growth, deepen self-awareness, and cultivate high-performance habits. 
  • Business Optimization Consulting

    Our Business Optimization Consulting is a comprehensive approach to identifying inefficiencies and uncovering opportunities to enhance operations and boost revenue. Our targeted, data-driven insights and recommendations help lead to tangible improvements and increased agency efficiency. 

    • Revenue Generation Studies: We review current and past programs, business processes, and taxpayer data to recommend process improvements, resource assignments, and compliance initiatives, focusing on improving compliance and increasing revenue. 
    • Data Warehouse and Business Intelligence Services: We help establish, extend, or analyze data warehouses using federal, state, county, and city data across various tax types. Services include loading new data, adjusting for changes, and providing business intelligence, such as refund fraud protection and collection treatment strategies. 
    • Refund Fraud Detection & Scoring Evaluation: We develop and manage refund fraud scoring and collection scoring algorithms using current and prior year information to identify questionable refunds and determine the best treatment strategies for underpayments. 
    • Audit Selection & Compliance Program: We help implement audit selection, discovery selection, and under-reporter identification programs. With deep data warehouse and compliance experience, RSI enhances collection programs for clients. 
  • Modernized e-File (MeF)

    Our Modernized e-File (MeF) solution is designed for efficient and secure tax return filing with the U.S. Internal Revenue Service (IRS). Save millions annually by processing returns electronically through our web-based system that streamlines tax return filing and data transmission—eliminating the inefficiencies of outdated, paper-based processes. 

    • Full IRS Compliance: Ensures your agency’s tax filings are fully compliant with IRS MeF requirements. 
    • Comprehensive Tax Support: Supports all tax types and allows easy addition of new tax types as needed. 
    • MeF Gateway Integration: Facilitates seamless connectivity and submission of tax returns to the IRS. 
    • MeF Viewer Functionality: Provides an intuitive interface to view and manage filed returns effortlessly. 
    • Streamlined Transition: Simplifies the transition to the IRS’s MeF program with a tailored software solution.