Salesforce Customer Relationship Management (CRM) Resource Hub

Customer experience is crucial for an organization’s success, and critical for the public sector to properly engage with constituents. In a growing digital landscape, public sector organizations are under pressure to provide responsive services and transparent communication.

Salesforce a Customer Relationship Management (CRM) platform, helps organizations improve citizen interactions with government through its customer experience management software. Government departments can now support seamless connections and collaboration for both employees and citizens with Customer 360.

Discover resources for state and local government agencies below, including guided tours, on-demand webinars, whitepapers and more.