atlassian enterprise cloud case study california dhcs

Modernizing State and Local Healthcare Services with Atlassian Cloud Enterprise

California DHCS Digital Transformation Case Study

As legacy technology systems frequently create data silos that hinder cross-team collaboration, State and Local agencies must adopt modern workflow tools to increase visibility and accelerate system processes. To enhance productivity and service delivery, Atlassian Cloud Enterprise strengthens operational planning, communication and organizational visibility.

Carahsoft, Atlassian, and the California Department of Health Care Services (DHCS) achieved significant growth through a collaborative partnership built on early engagement, continuous communication, and a focus on DHCS's needs. Understanding DHCS's goals ensured alignment throughout the transformation journey, leading to the right solutions. When coverage transitioned, Carahsoft's team seamlessly stepped in with Platinum Solution Partner Oxalis and Atlassian's Federal Enterprise Advocates to deliver a comprehensive solution. By prioritizing flexibility and collaboration, Carahsoft and Atlassian streamlined the process, significantly reducing DHCS's costs.

Access the Atlassian resource and discover how the California Department of Health Care Services (DHCS) leverages Jira Software, Confluence and Jira Align to maximize citizen access to quality healthcare services. Explore how your agency can increase communication and visibility by integrating the Atlassian suite into essential workflows.

Discover how State and Local agencies are utilizing Atlassian cloud solutions to:

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  • Standardize communication and collaboration
  • Scale operations in a unified platform
  • Consolidate knowledge management
  • Enhance portfolio management

Fill out the form to download the case study and explore how Atlassian Cloud Enterprise can help your agency modernize system processes for increased productivity.