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Learn how to best serve citizens and employees with Quiq.

Quiq is the leader in Agentic AI for CX. With Quiq, you will be equipped to deliver fast, easy, and personalized service to every citizen at every touch point. Between AI Agents, an AI Contact Center, and AI-powered business process automation, Quiq enables multimodal, omnichannel experiences with seamless journeys across voice and digital channels, as well as seamless escalation from AI to human agents.

Building on the language understanding and generation capabilities of Large Language Models (LLMs) and the new content creation capabilities of Generative AI, Agentic AI is designed to make decisions and take actions based on programmed goals and values.

The Quiq AI Studio was purpose-built by CX and AI experts to enable the rapid development, deployment, and management of safe, scalable agentic AI systems. AI Studio leverages Retrieval Augmented Generation (RAG) and other AI guardrails to ensure that the Agentic AI systems (AI Agents, Human-Agent AI Assistants, and Agentic AI Services) only pull from trusted data sources when crafting responses, making decisions, and taking actions. And since Quiq is model agnostic, you can either leverage your own model(s) or choose the best LLM for your unique use case. Unlike other vendors that hide their AI in a “black box,” Quiq gives you full control, real-time observability, and understanding of your AI solutions.

Whether you already have AI Agents and need an orchestration layer to scale, or you’re just starting your agentic AI journey – with or without the technical resources needed – Quiq will have you realizing the benefits of agentic AI in 90 days or less. Our cost-effective, buy-to-build agentic AI platform provides the best of build and buy, earning Quiq the reputation for delivering “white glove service in a clear box.” With AI Studio, you get:

  • A purpose-built for CX, safe, and secure environment with pre-built AI guardrails;
  • A complete ecosystem with integrations that facilitates the full AI development lifecycle;
  • Fully customizable AI with no-code, low-code, and pro-code options;
  • Real-time observability with enterprise-grade analytics and reporting;
  • AI Orchestration of multiple LLMs with your business processes and your data.

You can build it, we can build it, or some blend of the two. Regardless of the path you choose, you can expect the following with Quiq:

  • Operational efficiencies in the contact center
  • Unparalleled hallucination mitigation measures
  • Holistic observability, analytics, and reporting
  • Citizen-facing AI Agents and employee-facing AI Agents
  • Process automation powered by AI

The City of Knoxville, Metro St. Louis, and the largest university in the United States, Texas A&M, all trust Quiq to serve their respective citizens and students. Learn how you can too.