Learn how to best serve citizens and employees with Quiq.

Quiq is the leader in citizen-centric AI, helping the public sector provide citizens with the fast, easy service they deserve. Quiq creates best-in-class Conversational AI and Generative AI solutions that enable seamless journeys for citizens across voice and digital channels, and between AI agents and humans. Built by citizen experience and AI experts, Quiq delivers on the promise of Generative AI by driving revenue, reducing costs, and improving outcomes for citizens and public sector entities.

Clients can choose to have Quiq’s team of experts build a custom AI solution for them, build it themselves in Quiq’s AI Studio, or a blend of the two. AI Studio is a purpose-built developer environment that leverages Retrieval Augmented Generation (RAG) and other guardrails to harness the power of Large Language Models (LLMs) while ensuring the AI Agent only pulls from trusted data sources when crafting responses. And since Quiq is LLM agnostic, clients can either leverage their own LLM or choose the best LLM for their unique use case.

Regardless of the development path chosen, Quiq’s AI Studio gives governments, agencies, and other public institutions the best of ‘build’ with control and customization, and the best of ‘buy’ with expert support, security, scalability, and observability. In fact, clients often refer to Quiq as delivering “white glove service in a clear box.” With Quiq, the public sector market can expect the following:

• Operational efficiencies in the contact center
• Unparalleled hallucination mitigation measures
• Holistic observability, analytics, and reporting
• Citizen-facing AI Agents and employee-facing AI Agents
• Process automation powered by AI

The City of Knoxville, Metro St. Louis, and the largest university in the United States, Texas A&M, all trust Quiq to serve their respective citizens and students. Learn how you can at quiq.com.