Qualtrics Solutions for the Public Sector
Qualtrics Research Core™
Our core survey platform can be used for hundreds of different research initiatives across nearly every functional department of an organization. Enterprises, government agencies, and DIY researchers all rely on the Qualtrics Research Core(tm) to be more competitive, efficient, profitable, and ultimately-to be right. The Research Core makes it easy for anyone in an organization - from the intern to the CMO - to design professional surveys, collect rich data, and analyze the customer, market, and employee insights they need to make the right decisions. To learn more, visit https://www.qualtrics.com/core-xm/.
Customer Experience™
Build greater bonds of trust by asking about your customer and citizen experiences in the moments that matter, and taking action to improve the experience. To learn more, visit https://www.qualtrics.com/customer-experience/.
- Omni channel measurement
- In-app and website feedback
- CX reporting, analytics & dashboards
- Follow-up & case management
- Operational integration
Employee Experience™
Measure sentiment across the entire employee lifecycle, prioritize key employee experience drivers, increase retention, decrease attrition, engage employees, and be the best place to work. To learn more, visit https://www.qualtrics.com/employee-experience.
- Employee engagement
- 360 employee feedback
- Training surveys
- Exit interviews
- Pre-hire & onboarding
Product Experience™
Uncover unfulfilled policy expectations, measure public trust, conduct traditional research, and properly prioritize rule-making & policy changes. Evidence based decisions about which programs will successfully and positively impact citizens is key to achieving an effective outcome-based government. To learn more, visit https://www.qualtrics.com/product-experience.
- Policy testing
- Trust research
- Citizen experience
- Market analysis
- Conjoint analysis
Brand (Agency) Experience™
Benchmark and track agency awareness, improve perception of services, improve communications, and optimize mission achievement. To learn more, visit https://www.qualtrics.com/brand-experience.
- Mission awareness
- Agency's Brand equity
- Message and copy testing
- Brand strategy research
- Segmentation & positioning