Automate Call Center Operations with NICE CXone's FedRAMP-Certified Customer Service Platform
NICE innovative products and services redefine how government agencies, educational institutions, healthcare providers, and other public entities operate. By harnessing the power of cutting-edge technology, we enable the public sector to transcend challenges and realize a future marked by efficiency, transparency, and unparalleled citizen satisfaction. Join us in shaping a world where public sector excellence knows no bounds.
Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE Public Safety & Justice helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform automates and digitizes the collection, analysis, and sharing of digital evidence assets, leveraging the advantages of Artificial Intelligence. Evidencentral's key strengths stem from ease of integration, automation, usability, visualization, mobile tools, and advanced analytics, with a strategic focus on streamlining and digitizing previously traditionally manual workflows related to emergency response and incident reconstruction, digital investigation, and bringing criminal cases to faster closure. NICE automates the case building process, providing workflow efficiencies across the organization and across all agencies involved in criminal justice continuum throughout a jurisdiction.
