Digital Dexterity

71% of all IT projects are unsuccessful and 24% of government investments completely failed while programs with excellent OCM programs are SIX times (6x) more likely to achieve project goals. It makes a difference.

DX360°® Organizational Change Manager (DXOCM™) app democratizes change management through a scalable “OCM team-in-a-box,” ready to be deployed for any change, any size, any time. Built off ParadigmSHIFT®, a proven OCM framework, and flexible to other methodologies, DXOCM™ is an intelligent automation engine that guides non-OCM specialists in implementing organic and lasting enterprise change management. The app enables organic adoption, and lasting changes, along with positive and sustainable mission outcomes while delivering a 3x to 4x cost-savings.

Agencies spend significant effort and resources to validate and maintain the accuracy and currency of their end-user asset inventory. Validation requires central staff or field service staff time, travel, and effort, increasing agency costs as well as increasing the risk of out-of-date asset inventory due to personnel shifts, hires, and departures.

The DX360°® Self-Reporting Asset Auditor™ is a ServiceNow app that makes asset auditing faster, cheaper, and more reliable and natively integrates with ServiceNow CMDB. The app manages any asset inventory easily through the ServiceNow Portal with Android and iOS mobile apps companions for remote reporting. It enables validated self-reporting, decreases process costs, improves time efficiency, and strengthens information fidelity. IT inventories are managed continuously for better control of IT audit management. From the Service Portal, employees perform validation checks to confirm possession of their assigned assets, report a discrepancy for devices listed under their control, or report new devices. End users can complete their workflow tasks via the desktop and native mobile ServiceNow application from their home office or remotely. Employees self-validate their hardware assets and maintain asset management records as part of a continuous asset monitoring program and automated campaigns.

Savings are ~$100k in annual asset management costs per 1,000 users.

DX360°® Onboarding Orchestrator is a user-friendly application that provides end-to-end support for the contractor onboarding process. The app helps to streamline the process, providing potential employees and contractors with a publicly accessible portal. where they can access all necessary information and resources related to their onboarding in one place. Within the app portal, users can make changes, upload additional documents, submit inquiries to the approving office and track the status. DX360°® Onboarding Orchestrator also allows potential employees and contractors to complete tasks, access training documents, and schedule security activities within the app while they wait on their credentials. Customized reports provide detailed information to make the process easier, save time, and help enable smoother contractor onboarding.

DX360°® Onboarding Orchestrator drastically cuts down on time-to-billing and with a 3:1 ratio of contractor to government support – that scaled savings becomes almost immeasurable.

The DX360°® Contract Manager app offers a user-friendly and configurable tool for federal agencies to manage and view contract data, providing a central location for active contract information. It captures key data such as Period of Performance, Ceiling, Obligations, Expenditures, and Modifications. The app simplifies contract management through financial and performance transparency via easy-to-understand dashboards, reducing the risk of costly contract gaps and support lapses.

Increased financial transparency means reduced reactivity, avoidance of costly errors, and overall mission support health and readiness