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Platform

Moveworks is a technology-agnostic agentic AI platform to help employees find answers, automate tasks, and boost productivity across business systems. The platform operates within the US federal landscape with government-grade trust, security, and privacy.

The Moveworks AI Assistant is a chat-based interface that drives business process optimization (BPO) via workflow automation, cost reduction, and digital transformation across business systems (like ITSM, HRIS, ERP, CRM, and others). Moveworks is powered by a pioneering LLM-based Reasoning Engine that allows the platform to handle complex requests across multiple domains (IT, HR, Finance, Facilities, Engineering, Operations, and others).

With Moveworks’ AI Assistant, employees can:

  • Find answers in all types of company data: Get summarized responses across structured and unstructured data like knowledge bases, files, business systems, and trusted external repositories
  • Automate business processes and workflows: Perform multi-step tasks in a matter of seconds. For example, the AI Assistant can book time off after checking your PTO balance and securing needed approvals​​​​​​​
  • Boost employee productivity: Summarize files, book meetings, and ask ChatGPT for general knowledge answers or troubleshooting help

Moveworks helps organizations to achieve Lean Six Sigma levels of operational efficiency while maintaining regulatory compliance and optimizing resource allocation. Through this, Moveworks ensures maximum ROI and minimal total cost of ownership (TCO).

Moveworks’ AI Assistant provides a single destination for employees to get answers to support questions around multiple lines of business by pulling content from disparate knowledge bases and file sources. It also gives teams the ability to create, schedule, and deliver important messages and internal communications — such as policy updates, planned outages, scheduled training, open enrollment, and more — through the AI Assistant.

The platform comes with robust stakeholder tools allowing for strong governance, rich analytics, and continuous service improvement insights. Other platform services include performance insights, analytics, multilingual support, a developer platform for building and testing, the ability to extend the AI Assistant’s functions by building workflow automations, and analytics exports. All these are indispensable for governance and security.

Moreover, with an intuitive, zero-trust architecture (ZTA), the Moveworks platform seamlessly integrates with existing technology ecosystems to deliver value out of the box on day one. While Moveworks can integrate with 100+ systems, the platform also has developer tools that make it easy for builders to extend the AI Assistant to automate business processes across teams and systems.

The Moveworks platform is the ultimate tool for organizations to streamline workflows and drive unparalleled efficiency in both private and public sectors. Learn more about Moveworks for government.

Disclaimer

The use of the Moveworks AI Assistant is subject to Moveworks Acceptable Use Policy. The text generated by this AI model is computer- generated and should be used for informational and creative purposes only. It does not represent the views or opinions of any individual or organization. Moveworks makes no guarantees regarding the accuracy, reliability, or completeness of the content generated by this AI model. Users are advised to verify the information independently before relying on it for any critical purposes. Users are responsible for their input using this AI tool and should exercise caution when using it. Moveworks does not take responsibility for any misuse or misinterpretation of the generated content. The content generated by this AI model should not be considered as legal, financial, medical, or professional advice. Consult with qualified professionals for specific guidance in these areas. Users are encouraged to use this AI tool responsibly and ethically. Customer’s use of this AI model is also subject to Moveworks’ acceptable use policy currently located at https://www.moveworks.com/us/en/legal/moveworks-acceptable-use-policy (“AUP”). Generating harmful, offensive, or misleading content is prohibited. The content generated using this AI tool may be subject to copyright or intellectual property rights. Users are responsible for ensuring that generated content complies with applicable laws and respects the rights of others. The AI-generated content does not imply endorsement or approval of any product, service, or viewpoint mentioned in the text. It is purely a result of automated text generation. This AI model is continually evolving and improving. As a result, the quality and output of generated content may change over time.