Moveworks Solutions
AI Assistant
The Moveworks AI Assistant helps employees find answers, automate tasks, and boost productivity with natural language. It is a single interface to automate tasks, look up information, summarize files, manage calendars, and more — all across business applications.
Search
Surface answers across domains and knowledge repositories in a conversational AI Assistant bot or web app. Search for insights in personal tools like Google Drive. Produce the most up-to-date, accurate, and effective results via a unified experience through a single AI Assistant.
IT & service management
Enable your IT help desk to resolve employees’ tech support issues instantly and automatically. The Moveworks platform uses advanced agentic AI to handle software provisioning, IT troubleshooting, password and MFA resets, account unlocks, distribution list edits, hardware requests, email group updates, ticket lifecycle automation, and many more use cases.
HR
Create a seamless experience across the employee lifecycle. Handle employee onboarding issues, benefits inquiries, time off approvals, PTO balance checks, address updates, policy questions, employment verification requests, and many more use cases.
Employee Experience Insights
Give senior IT leaders a single window into the effectiveness of the services that they deliver. View robust IT service analytics, accurately identify areas of improvement, assess what’s working well, and continually track the impact of changes made.
Employee Communications
Enable leaders to share urgent updates and drive immediate change by sending interactive messages at scale. Employees can ask Moveworks follow-up questions and take action directly in chat. Use cases include software tooling updates, planned outages, open enrollment reminders, mandatory trainings, security updates, RTO information, COVID policy updates, expense reminders, and more.
Knowledge Studio
Generate accurate, verifiable knowledge based on information and processes specific to your organization. Create a knowledge library, view the sources used to inform article generation, get recommendations to generate new articles or update dated ones.
Creator Studio
Developers can extend the functionality of the AI Assistant by automating use cases across multiple domains. The Sandbox instance gives customers a custom staging environment to test and deploy updates
Professional Services
To assist with implementation and maintenance of the AI Assistant, Moveworks’ Professional Services team offers a variety of solutions including implementation, support, consulting, and development services for Creator Studio and Developer Labs.
The foundation of all these solutions is the Moveworks GovCloud. Moveworks GovCloud is a dedicated and secure environment designed specifically for government agencies and federal clients. Hosted in the us-gov-east-1 region of Amazon Web Services (AWS), it offers a segregated environment to ensure data security and privacy while providing the same robust functionality as the commercial version of the Moveworks platform.