Moveworks Solutions
Moveworks for IT
Moveworks for IT allows your help desk to resolve employees’ tech issues — instantly and automatically. The Moveworks platform uses advanced conversational AI to handle software provisioning, IT troubleshooting, password and MFA resets, account unlocks, hardware requests, email group updates, ticket lifecycle automation, and many more use cases.
Moveworks for HR
Moveworks for HR empowers your company to create an effortless employee experience — by handling the moments that matter at work. The Moveworks platform uses advanced conversational AI to handle employee onboarding issues, benefits inquiries, time off approvals, PTO balance checks, life event changes, policy questions, employment verification requests, and many more use cases.
Moveworks for Employee Experience Insights
Moveworks for Employee Experience Insights gives senior IT leaders a single pane into the employee experience behind the services that they deliver. By harnessing natural language understanding, they can finally holistically understand service as it’s delivered today, accurately identify areas of improvement, and continually track the impact of changes made.
Moveworks for Employee Communications
Moveworks for Employee Communications lets your leaders share urgent updates and drive immediate change — by sending interactive messages at scale. Employees can ask Moveworks follow-up questions and take action directly in chat, since each message is powered by the entire Moveworks platform. Use cases include software migrations, planned outages, open enrollment reminders, mandatory trainings, security updates, RTO information, COVID policy updates, expense reminders, and more.
Moveworks for Enterprise Answers
Moveworks for Enterprise Answers enables companies to provide a single destination for employee support-related questions. It delivers answers to support questions across multiple lines of business — such as HR, Finance, Facilities, and Legal. It pulls content and articles from disparate knowledge bases to create a unified support experience through a single bot.