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mavQ Solutions for the Public Sector

  • IntelliSuite

    IntelliSuite offers a comprehensive range of features tailored to adeptly meet the unique and evolving needs of individual businesses.

    • Capture - Admins have the flexibility to configure channels based on their convenience and preferences. Whether opting for traditional paper applications, utilizing emails, or seamlessly integrating with data storage and CRM platforms to obtain content, they enjoy the freedom to choose any submission method that best suits their needs. This ensures a tailored and adaptable approach to gathering the necessary documents directly into IntelliSuite.
    • Content Management - IntelliSuite redefines content management with innovative features, ensuring a well-structured and efficiently managed document repository. The platform automatically enhances document quality by addressing issues like blurriness, noise, and subpar formatting. Users can flexibly adjust document orientation and benefit from intelligent file organization for quick access. They can also designate the mandatory files with completion criteria and establish a robust document management system, enhancing both user experience and data accuracy. IntelliSuite’s accessible communication features facilitate efficient document sharing and foster collaborative work environments.
    • Analytics and Reporting - Utilizing the dashboard feature in Intellisuite, users gain access to current data for both fundamental and in-depth insights. The seamless integration with external tools allows for real-time updates by retrieving data from diverse sources. This capability empowers users to concentrate on pertinent information, make well-informed decisions using the latest insights, conduct comprehensive data analysis, and ensure accessibility for all stakeholders involved.
    • AI Model Management - Admins have the capability to create data extraction models for specific document types, enabling automatic extraction of relevant data fields from documents and eliminating the need for manual data entry. Users can also utilize the classification model to easily classify the uploaded document type, reducing time and manual effort. These features streamline processes, increase efficiency, and reduce dependence on manual labor and data entry, leading to time and resource savings.
    • Versatile Configuration - IntelliSuite provides a flexible platform for configuring custom fields, user-specific layouts, and tailoring model details, offering versatility to accommodate a variety of needs. Admins can utilize layout builder to design personalized, visually engaging, and responsive layouts, mapping them to individual user profiles to provide a customized viewing experience. They can also define custom fields, establish object categories, and configure personalized layouts through metadata manager, enhancing flexibility, efficiency, and transforming the overall user experience.
    • Validation Check - Within IntelliSuite, admins have the capability to set up validations for extracted data and define custom error messages, enabling a comprehensive comparison with predefined criteria to ensure alignment with the set validations. Notably, IntelliSuite evaluates individual fields against the established criteria and supports cross-file comparisons, highlighting relevant information alongside the configured error message. Users can swiftly identify failed validations and address the errors if needed, saving both time and effort while significantly enhancing user efficiency. This feature underscores IntelliSuite's commitment to providing a robust and user-friendly environment for effective data management.
    • Workflow - IntelliSuite provides admins with flexibility through a user-friendly workflow builder, making the creation of custom workflows a seamless process. Admins can craft custom workflows that precisely align with their unique business processes and requirements. This includes predefined actions and processes that streamline workflow creation, allowing users to efficiently build workflows from scratch with ease. The outcome is an optimized file handling and processing journey, ensuring efficiency from intake to completion.
    • Collaboration - Leveraging the user-friendly platform of IntelliSuite, users can enhance collaboration and productivity by participating in effective teamwork through accessible communication, seamless content sharing, and simplified assignment management. This facilitates the exchange of crucial content and the efficient handling of assignments, ultimately empowering end users to boost productivity and achieve more in a collaborative work environment.
    • Search - Users can search for files by name or apply filters like date, file type, and metadata attributes for refined results. Additionally, the semantic search function retrieves relevant documents based on entered text, enhancing search precision and aligning seamlessly with user intentions and elevating the overall search experience within IntelliSuite.
    • Frictionless Security - Admins can set up role-based access for each user, granting specific functionality access and its designated actions within IntelliSuite. They can also use the data redaction feature to hide or mask sensitive fields, preventing unauthorized access without compromising overall document visibility. This provides precise control over data access and security, enabling admins to effectively manage user permissions while safeguarding sensitive information.
    • Data Governance - IntelliSuite provides admins with detailed control over content retention periods, specifying how long documents are retained within the system before archival or deletion. Admins can also configure the system for automatic processing of incoming documents, including tasks like assigning documents to the correct folders, reviewers, and triggering notifications to relevant users. This ensures strict compliance with regulatory requirements and aligns seamlessly with the specific business needs of the organization.
  • Customer Experience Cloud
    • Support a shared services model and AI features for unified call center operations using this fully integrated, omni-channel contact center platform with an integrated CRM.
  • DataX
    • Enable effortless integration with both new and existing systems, and consolidate diverse data into a unified, user-friendly platform within a powerful data lake. DataX allows for efficient data backup to a data warehouse and for dynamic data visualization which unlocks actionable insights.
  • Electronic Research Administration

    Discover the future of research compliance management with mavQ's Electronic Research Administration (eRA) Suite. Specially crafted to transform your institution's handling of human, animal, bio & radiation safety protocols, and conflicts of interest. Our suite is designed to not only enhance productivity for researchers and staff, but also to expedite decision-making while ensuring rigorous regulatory compliance.

    Outdated and overpriced solutions are a thing of the past. mavQ eRA Suite brings a much-needed breath of fresh air to the industry with its modern, cost-effective, secure, and user-friendly design.


    Our Commitment to You:

    • Experience our suite firsthand with a complimentary trial site.
    • Receive a free consultation for a detailed current state analysis and a tailored implementation blueprint.
    • Benefit from free active shell protocol data migration for InfoEd and IRBNet customers ready to upgrade their operations.

    Key Benefits for Decision Makers:

    1. Streamlined Efficiency: Reduce errors and enhance automation with smart forms and advanced review features. This leads to faster decisions and a noticeable improvement in ROI.
    2. Affordability and Ease-of-Use: Choose between an on-premises or secure cloud-hosted solution. Our suite is budget-friendly, swift, and intuitive, reducing IT strain.
    3. Simplified Implementation: Rapidly deploy a fully-designed baseline system with optional universal upgrades, minimizing IT involvement. Need customization? We've got you covered.
    4. In-Depth Reporting: Harness comprehensive data analysis with our advanced reporting module.
    5. Seamless System Integration: Enjoy a unified experience with flawless HR system and CITI integration.

    Advantages for Investigators and Research Teams:

    1. Accelerated Submissions: With dynamic, logic-driven and guided smart forms, pre-populated data where applicable, field level help and validations.
    2. Enhanced Teamwork: Improve coordination with task reassignment and visibility of changes.
    3. Complete Protocol Oversight: Easily access all historical and current protocol data, documents and lifecycle events.
    4. Efficient Amendment and Renewal Process: Streamline your workflow for amendments, renewals, and reporting.
    5. Prompt Feedback Loop: Benefit from clear, concise field-level comments for quicker revisions.
    6. Automated Alerts: Stay informed with reminders and notifications about key updates such as status changes, task assignments and deadlines.

    Benefits for Staff:

    1. Smart Dynamic Forms: Our forms eliminate incomplete submissions with built-in validation logic.
    2. Customizable Workflow: Adapt processes to each study’s needs with real-time monitoring capabilities.
    3. Assured Regulatory Compliance: Utilize our advanced review system for thorough and efficient compliance. Formal responses for revisions allow field level commenting as well as collection of field level justifications.
    4. Automated Board Management: Effortlessly manage meetings, agendas, minutes, letters, and communications electronically.
    5. Comprehensive Protocol Access: Easily access all historical and current protocol data, documents and lifecycle events.
    6. Timely Notifications: Receive automated alerts for task assignments and status updates.
    7. Efficient Data Retrieval: Quickly search across all protocols with our advanced search function.
    8. Detailed Data Analysis: Leverage our advanced reporting module for in-depth insights.