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Explore Mark43's Self-Guided Tours

Mark43 and Carahsoft have partnered together to provide a series of self-guided tours of Mark43's products and features. Similar to a live demo, the self-guided tours explores how Mark43's products and features applies to a specific technology vertical such as Law Enforcement.

 

Learn about Mark43's benefits, watch a short pre-recorded demo video, and download related resources. If interested in furthering the conversation, you can also schedule a live demo with a Mark43 expert from Carahsoft. Start a Self-Guided Tour now by selecting one below: 

 

Mark43 Law Enforcement Technology Self-Guided Tour  

Mark43 Law Enforcement Technology Self-Guided Tour

Mark43’s Records Management system (RMS) is redefining Public Safety’s expectations through a modern user experience. Streamlined workflows, intuitive search, and native NIBRS validations combine to form the world’s only RMS to achieve NIBRS compliance. NIBRS Technical Specifications are natively built into the system, organizing agency data, identifying/correcting errors and generating files in the FBI-required format. Maximize safety and situational awareness, find critical information and write reports faster with the most powerful Public Safety RMS.


Want to learn more about Mark43?
Start a self-guided demo now to learn how to streamline workflows while maintaining compliance.
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Mark43 Records Management System (RMS)

Mark43’s Records Management System (RMS) offers a modern, cloud-native solution designed to streamline and simplify the traditionally time-consuming report-writing process for public safety agencies. With the ability to access Mark43 RMS from a computer, tablet, or mobile device, users are able to write reports wherever the job takes them and enables collaboration across departments, reducing the administrative burden and allowing agencies to focus more on community engagement. The platform ensures data accuracy with robust error validation and integration capabilities, which help achieve a zero percent error rate in NIBRS compliance. With ongoing product enhancements and a user-friendly interface, Mark43 RMS provides a scalable, configurable solution that meets the evolving needs of public safety agencies, enhancing overall performance and job satisfaction.

Mark43 Records Management System (RMS) Mark43 Records Management System (RMS)

Benefits:

  • Enhanced Efficiency and Accuracy: Mark43 RMS accelerates report writing and case management by being accessible on any device and an intuitive design that minimizes manual and duplicative input and ensures data accuracy, with the ability to achieve a zero percent error rate in NIBRS compliance.
  • Improved Collaboration and Integration: The platform supports agency-wide collaboration and integrates seamlessly with external systems, creating a centralized data hub that facilitates informed decision-making and efficient information sharing.
  • Scalable, User-Friendly Design: With a focus on user experience, Mark43 RMS offers a consolidated, single-page interface that simplifies navigation and documentation, while ongoing product enhancements and configuration options ensure the system adapts to meet the evolving needs of public safety agencies.
  • Increased Community Engagement: By reducing the time spent on administrative tasks, Mark43 RMS enables agencies to dedicate more resources to community-focused initiatives, improving interactions and overall public safety outcomes.
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Mark43 Computer-Aided-Dispatch (CAD)

Mark43 Computer-Aided Dispatch (CAD) is a cloud-native system designed to support rapid and informed emergency response for first responders and dispatchers. Integrated with best-in-class GIS technology and systems like Esri, RapidSOS, and E911, Mark43 CAD ensures that real-time location data and critical information are always accessible, whether officers are in or out of their vehicles. The platform’s focus on mobility allows for seamless updates and self-initiated events from any device, enabling faster and more effective dispatches wherever the job takes first responders. With multi-discipline functionality for police, fire, and EMS, and robust integration with Mark43 RMS, Mark43 CAD enhances situational awareness and accelerates response times, ensuring safety and operational efficiency across public safety agencies.

Mark43 Computer-Aided-Dispatch (CAD) Mark43 Computer-Aided-Dispatch (CAD)

Benefits:

  • Enhanced Situational Awareness: Mark43 CAD integrates real-time data from GIS, RapidSOS, and E911, giving dispatchers and first responders accurate and timely information for informed decision-making directly to their mobile devices, improving officer safety and response effectiveness.
  • Accelerated Response Times: The intuitive, configurable interface and mobile-first design enable dispatchers and officers to access and update critical information quickly from any device, reducing time spent on complex workflows and ensuring rapid emergency response.
  • Uninterrupted Operations: Built on AWS's robust GovCloud infrastructure, Mark43 CAD offers high availability and resilience, maintaining operations even during severe weather, cyberattacks, or other disruptions, ensuring agencies can rely on continuous service.
  • Seamless Multi-Agency Collaboration: Mark43 CAD supports multi-discipline responses by integrating data across police, fire, and EMS, allowing agencies to coordinate efforts, share updates in real-time, and streamline operations for improved community outcomes.
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Mark43 Analytics & Data Lake

Mark43 Analytics & Data Lake empower public safety agencies to harness the full potential of their data for more informed decision-making and transparent communication. With customizable dashboards and the ability to visualize data, agencies can easily identify trends, evaluate operations, and quickly respond to stakeholder inquiries. Mark43 Data Lake provides a secure, cloud-based repository for storing and querying agency data, with seamless integration into business intelligence tools for advanced analyses. Together, Mark43 Analytics & Data Lake enable agencies to transform raw data into actionable insights, supporting data-driven strategies and fostering community trust through transparent reporting.

Mark43 Analytics & Data Lake Mark43 Analytics & Data Lake

Benefits:

  • Data-Driven Decision Making: Mark43 Analytics allows agencies to easily create customized dashboards and visualizations, enabling them to identify trends and make informed decisions that improve operational efficiency and effectiveness.
  • Enhanced Transparency and Communication: Agencies can use data insights to tell their story, respond quickly to media and stakeholder inquiries, and build community trust by providing clear reports.
  • Seamless Integration and Flexibility: The Mark43 Data Lake securely stores agency data and integrates with any business intelligence tool, allowing for advanced statistical analyses, data exports, and customized queries to suit specific agency needs.
  • Proactive Monitoring and Reporting: Automated reports and dashboards can be scheduled and delivered directly to users’ inboxes, ensuring that key stakeholders are always up-to-date with the latest trends and critical metrics, supporting proactive agency management.
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Mark43 OnScene

Mark43 OnScene is a mobile solution designed to empower first responders with critical information and situational awareness directly from their mobile devices, regardless of their location. By providing the functionality of a traditional mobile-data terminal (MDT) on iOS and Android devices, OnScene allows officers to stay connected, initiate events, and collect information even when away from their vehicles. The platform integrates seamlessly with other systems, enabling report writing, real-time updates, and data querying directly from the field. With features like push notifications, offline capabilities, and on-person GPS tracking, Mark43 OnScene enhances officer safety, streamlines workflows, and increases operational efficiency during emergency responses.

Mark43 OnScene Mark43 OnScene

Benefits:

  • Increased Mobility and Flexibility: Mark43 OnScene allows first responders to access critical incident information, initiate events, and collect data directly from their mobile devices, untethered to their vehicles, ensuring they can respond effectively wherever they are.
  • Enhanced Officer Safety: Real-time GPS tracking and push notifications keep supervisors and dispatchers informed of officers’ exact locations and ongoing incidents, providing better situational awareness and quick emergency response capabilities.
  • Streamlined Workflows: Mark43 OnScene integrates multiple functions into one mobile solution, eliminating the need for officers to switch between applications, which reduces complexity, saves time, and increases overall efficiency.
  • Seamless Field Reporting: Officers can begin the report writing process on-site by capturing notes, media, and data, which are automatically integrated into Mark43 RMS, enabling faster, more accurate report submission and reducing administrative burdens.
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Mark43 Crime Gun Data Interfaces

Mark43 Crime Gun Data Interfaces provide a streamlined solution for public safety agencies to support gun violence investigations by automating the sharing of critical firearm information. These interfaces connect directly with the ATF’s National Integrated Ballistics Information Network (NIBIN/NESS) and eTrace DIRECT, enabling detectives and analysts to quickly upload and access firearm data without the burden of manual data entry. By integrating seamlessly with the Mark43 Case Management module, these interfaces reduce delays in intelligence sharing, facilitate timely investigative follow-up, and allow agencies to leverage crime gun intelligence to identify patterns and advance investigations. This solution is available to existing U.S. Mark43 RMS users as part of the comprehensive Mark43 Public Safety Platform.

Mark43 Crime Gun Data Interfaces Mark43 Crime Gun Data Interfaces

Benefits:

  • Accelerated Investigations: The Mark43 Crime Gun Data Interfaces enable rapid sharing and retrieval of firearm information with the ATF, allowing investigators to quickly access crucial data and advance gun crime investigations without agency delays.
  • Automated Data Sharing: By automating the transfer of firearm data and eliminating manual processes, these interfaces save valuable time and resources, reducing the administrative burden on detectives and analysts and allowing them to focus on investigative work
  • Enhanced Intelligence and Collaboration: The interfaces provide access to a network of crime gun intelligence from law enforcement agencies, helping to identify gun violence patterns and supporting collaborative efforts across jurisdictions to solve cases more effectively.
  • Seamless Integration: Integrated directly with the Mark43 Case Management module, the Crime Gun Data Interfaces streamline workflows by automatically ingesting relevant information, ensuring a smooth and efficient process for managing firearm-related cases within the agency.
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Mark43 Information Security Program

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. Information security is vital to this mission in order to ensure the confidentiality, integrity, and availability of customer’s data within the Mark43 Public Safety Platform Software-as-a-Service (SaaS) offering.

Mark43 Information Security Program Mark43 Information Security Program

Benefits:

  • Risk Management and Compliance: Mark43 has developed and implemented an information security risk management and compliance program based on industry best practices including National Institute of Standards and Technology (NIST), Criminal Justice Information Service (CJIS) Security Policy, and American Institute of CPAs (AICPA) trust services criteria. Mark43 engages, annually, with a third-party auditing firm to perform a SOC 2 audit of the company’s security, availability, and confidentiality practices.
  • Data Security: Mark43 has implemented data security controls to protect the confidentiality of customer data. All data to and from the Mark43 platform is encrypted utilizing industry-standard FIPS 140-2 encryption. Additionally, customer data within the platform database is encrypted at rest.
  • Cloud Security and Resiliency: The Mark43 platform is built with a secure and resilient architecture leveraging tools of the underlying Infrastructure-asa-Service (IaaS) provider to scale and meet demand. IaaS cloud computing resources are housed in highly available data center facilities. Mark43 is hosted within regions that distribute multiple data centers across geographically unique availability zones to ensure high availability and redundancy for intra-region disaster recovery and business continuity processes
  • Personnel Security: Mark43 maintains rigorous personnel security procedures to ensure that all employees are appropriately vetted. All employees are subject to corporate-level background checks as a standard hiring practice. Employees with admin access to the system are screened at the highest risk designation level, which includes a pre-employment background check, CJIS background check (FD-258 Fingerprint cards, CJIS Security Addendum, and CJIS Level 4 Training), as well as a Federal fingerprint-based background check. 

Mark43’s Benefits Snapshot:

 

  • Unparalleled RMS user experience – Industry-leading intuitive workflows eliminate extensive training, time-consuming revisions and duplicate entries.
  • Built-in compliance – Save time with a continuously evolving platform that ensures reports are compliant with NIBRS, and other federal and state standards.
  • Eliminate information silos – Adaptable hardware-agnostic software with single-application workflows and open API.