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LogicMonitor Solutions for the Public Sector

Software - Managed by Customer (Term)

  • XPP-LMB-12

    Pro Package (per device) - Annual License, On-Demand devices charged at 1.2x per device per month

  • XEN-LMB-12

    Enterprise Package (per device) - Annual License, On-Demand devices charged at 1.2x per device per month

  • APM-TRC-12

    Application Performance Monitoring (APM) Traces - Up to 1M application spans - Annual License

  • APM-SYN-12

    Application Performance Monitoring (APM) Synthetics - Up to 1000 invocations of selenium-recorded synthetic tests from internal, customer-hosted, collectors - Annual License

  • SGC-12

    ServiceNow Service Graph Connector - Annual License

  • SNI-00000-12

    ServiceNow Configuration Management Database (CMDB) Integration - Annual License

  • APM-MET-12

    Application Performance Monitoring (APM) Resource Metrics - Up to 50 datapoints pushed via Application Programming Interface (API) or scraped via OpenMetrics integration, regardless of reporting interval. - Annual License

  • LWM-12

    External and internal website monitoring (Ping, Hypertext Transfer Protocol (HTTP)) - Annual License

  • LSI-12

    Service and application grouping, monitoring, and alerting - Annual License

  • LOG-12

    LogicMonitor Logs billed annually per GB - Annual License

  • LMC-00300-12

    Comprehensive monitoring for Kubernetes container resources (node, pod and service) for up to 300 total resources - Annual License

  • LGU-12

    LogicMonitor Logs Unlimited billed annually - per GB

  • LGE-12

    LogicMonitor Logs Enterprise billed annually - per GB

  • XEN-LCS-12

    SaaS Resource Monitoring (per resource) - Annual License

  • XEP-LCM-12

    Container monitoring (by node, pod and service) - Annual License

  • XEP-LCL-12

    Cloud Resource Monitoring (AWS, Google, Azure) - Annual License

  • XEP-LCF-12

    Configuration monitoring and alerting - Annual License

  • IPC-LGE-12

    LogicMonitor Inspector - Billed yearly per GB

Professional Services delivered by Software focused Vendors

  • PS - T&M

    Time and Materials (T&M) Billing (billed hourly, based on usage)

  • PS-EXT-HV

    Month long Professional service extension; 8 (90 minutes) sessions - one-time

  • PS-EXT-LT

    4 (60 minutes) Professional Service (PS) sessions Statement of Work (SOW) - one-time

  • PS-EXT-MD

    6 (90 minutes) Professional Service (PS) sessions Statement of Work (SOW) - one-time

  • PS-GLD-RMT

    LogicMonitor Accelerate Gold (2 month engagement) - one-time

  • PS-LOG-QK

    LogicMonitor Logs Quickstart 4x 2-hour - one-time

  • PS-ONS-US

    LogicMonitor Accelerate - US Onsite Add-on (3-day onsite workshop for Accelerate Professional Service (PS) Package) - one-time

  • PS-OPT

    LogicMonitor Optimize (6-week engagement) - one-time

  • PS-OPT-LITE

    LogicMonitorOptimize (3-week engagement) - one-time

  • PS-PLT-RMT

    LogicMonitor Accelerate Platinum (3 month engagement) - one-time

  • PS-SLV

    LogicMonitor Accelerate Silver (1 month engagement) - one-time

Training

  • TRN-Base

    (2 Registrants) LogicMonitor Certified Associate (LMCA) and (2 Registrants) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

  • TRN-CORP

    (20 Registrants) LogicMonitor Certified Associate (LMCA) and (10 Registrants) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

  • TRN-ENT

    (100 Registrants) LogicMonitor Certified Associate (LMCA)/ LogicMonitor Certified Professional (LMCP) Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

  • TRN-ILT- PRIVATE

    Private onsite or virtual instructor-led training including lecture and labs for up to 16 students. Priced per day. - one-time

  • TRN-LMCA

    (1) LogicMonitor Certified Associate - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

  • TRN-LMCP

    (1) LogicMonitor Certified Professional - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

  • TRN-Team

    (8) LogicMonitor Certified Associate (LMCA) and (4) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

Maintenance of Customer Managed Software - Support

  • SUP-PRE-12

    LogicMonitor Premier Support (unlimited portal users) - Annual (optional)

  • SUP-ESP-12

    LogicMonitor Enhanced Support (unlimited portal users) - Annual (optional)

  • SUP-CSP-12

    Concierge Support - Includes Premier, Administration tasks on demand, and 50 PS development hours (unlimited portal users) - Annual (optional)