Empower Your Agency with Libera’s Advanced Case Management Tools
Libera's inFormed platform is designed to address the unique needs of the public sector, particularly agencies focused on Vocational Rehabilitation (VR) and services for individuals with disabilities. In a landscape where public sector agencies face the dual challenges of budget constraints and high demands for service delivery, inFormed offers a comprehensive, scalable solution that enables agencies to optimize their operations, improve service outcomes, and maintain compliance with federal regulations.
inFormed is more than just a case management system; it is a purpose-built platform engineered around the workflows of counselors and case managers. inFormed allows public sector professionals to focus more on delivering personalized services and less on administrative burdens by streamlining the case management process. The platform's user-centric design helps counselors efficiently manage case activities, from intake to eligibility determination, service provision, and outcome tracking. This results in a more effective allocation of resources, enabling agencies to serve more clients with the same or reduced staff levels.
One of the key benefits of inFormed for public sector agencies is its robust compliance features. The platform is designed to ensure adherence to stringent federal reporting requirements, such as the RSA-911 report for VR agencies. By integrating advanced data validation and error-checking mechanisms, inFormed reduces the risk of non-compliance, which can lead to costly penalties and delays in funding. Moreover, inFormed is hosted in AWS GovCloud, ensuring that it meets the highest security and data protection standards, including NIST compliance, which is critical for agencies handling sensitive personal information.
In addition to these compliance and operational benefits, inFormed is a mobile-first engineered SaaS solution, providing public sector professionals with the flexibility to access and manage their casework from anywhere. This mobility is crucial in today’s work environment, where remote and field work are increasingly common. The platform’s mobile accessibility ensures that counselors can input data, manage cases, and retrieve information on-the-go. This enhances the efficiency of service delivery and improves the quality of care provided to clients.
Libera's inFormed platform offers public sector agencies a powerful tool to manage their complex operations while ensuring compliance, improving service delivery, addressing workforce challenges, and providing the flexibility needed in today’s mobile work environment. This makes inFormed an invaluable asset for agencies committed to positively impacting the lives of individuals with disabilities.