Government Events and Resources

Explore how government agencies can modernize service delivery through automation, AI, and streamlined workflows. Unlock key benefits such as improved citizen engagement, faster response times, and enhanced operational efficiency. Download this resource to learn how ServiceNow empowers public sector...

Unlock the power of ServiceNow’s solutions to enhance customer experience and streamline service delivery. Discover actionable insights and strategies for improving service efficiency and responsiveness. Learn how to transform your organization's ability to serve with speed, precision, and...

Explore the role of AI in transforming the public sector. This report covers key trends, challenges, and opportunities in adopting AI to improve government services and operational efficiency while highlighting how AI technologies are helping government agencies enhance citizen outcomes and drive in...

Explore how Genesys and ServiceNow's integrated solutions enhance customer and employee experiences through AI-powered automation and seamless service management. Discover key benefits such as streamlined workflows, improved case resolution, and personalized customer interactions. Download to di...

Explore the future of smart cities with ServiceNow AI. This report delves into how AI is revolutionizing urban infrastructure, services, and operations across the Americas. Gain insights into the opportunities, challenges, and innovations shaping the next generation of AI-driven cities.

Explore the potential of AI in transforming urban living with ServiceNow. This report highlights how AI is reshaping city infrastructure, services, and operations to create smarter, more efficient environments. Discover the opportunities, challenges, and innovations driving the evolution of AI-power...

Best Practice Engine (BPE), by Bravium, built on ServiceNow, automates code
inspections to identify deficiencies and allow for the highest quality
ServiceNow performance.

A recent study by ServiceNow delved into how IT leaders are leveraging AI to fuel business transformation today and drive innovation for the future. As ServiceNow's Chief Digital Information Officer, I find the results truly inspiring—they highlight the increasing importance of IT as a str...

Emerging technologies are transforming workforces across all industries, creating a high demand for AI skills that are already in short supply. While this presents a challenge for organizations, it also opens up significant opportunities.

I’m excited to share that ServiceNow has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms1 for the fifth year in a row. We see this recognition as a testament to our ongoing dedication to providing organizations with the low-code ...