Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Organizations spend approximately $1.5 trillion each year on customer service. However, the challenge lies in the need to cut costs while maintaining or even improving service quality. Frontline employees often struggle to provide trusted answers when addressing citizen inquiries, resulting in frustrating self-service experiences for citizens and subpar performance from agents.
Register today for a complimentary event discussing AI and Knowledge Management, how the IRS has implemented AI solutions, and a CPE credit course on Generative AI.
Explore the dynamic applications and transformative success stories of AI through Carahsoft’s AI Buyer’s Guide for Government. This comprehensive resource features case studies and best practices addressing critical government challenges such as workforce optimization, enhancing customer experience, and leveraging data effectively. Gain insights from government experts at the forefront of AI innovation within their agencies.
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