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The driving force for organizations today is digital transformation, which is being propelled by a growing need for flexibility in how work is performed, and work output is delivered. Increasingly, workers are compelled to perform tasks at locations other than the office. Called “edge computing,” this approach is transforming industry after industry. Healthcare clinicians are bringing testing and medicine to the patient’s bedside. Law enforcement is tapping into mobile technology to receive and transmit data at incident sites. Transportation industries transmit data from various points of their routes. Entertainment staff monitor inventories, supplies and guest behavior from hand-held devices at venues. The list goes on. There is almost no industry that remains untouched by digital transformation. The lifeblood for digital transformation remains computers, although their form-factor has changed dramatically over the past decade. Smart devices, including phones, tablets, and wearables, have joined PCs and laptops in the daily toolsets used by workers to do their jobs. The data that organizations rely on increasingly comes directly from sources via smart cards, monitors, implants, and embedded processors. Increasingly the data is in more sophisticated formats, including video, audio, scans, data visualization and more, going beyond the simple text input of the past. The Internet of Things (IoT), machine learning (ML) and artificial intelligence (AI) are shaping the software that workers use to do their jobs. As these “smart” applications take on scope and generate vast quantities of “big data,” they will increasingly be deployed on cloud infrastructures which are designed to support data delivered from the “edge.” Finally, 5G networks provide the speed for swift, real-time communication and processing of big data, allowing workers to make real-time decisions based on the latest input. Yet, many organizations will remain blocked from achieving this concept if they do not start by re-architecting how workspaces are provisioned. Digital transformation requires that workers have immediate, unrestricted access to the technologies they need to support their jobs. Yet too many organizations still rely on outmoded legacy approaches to deliver end-user computing. In this paper, Liquidware™ presents a roadmap on how to provide next-generation workspaces for organizations that are undergoing digital transformation. We offer insights into how our Digital Workspace Management (DWM) suite of products can build out an agile, state-of-the-art workspace infrastructure that quickly delivers resources, on-demand, to workers. DWM allows this infrastructure to be constructed from a hybrid mix of the best-of-breed workspace delivery platforms that spans physical, virtual and cloud offerings.
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