This datasheet describes how Box’s AI-driven Intelligent Content Management platform helps government agencies modernize citizen services by securely managing large volumes of sensitive, unstructured data. It highlights use cases such as tax administration, licensing and permitting, workforce management, and citizen portals, emphasizing streamlined workflows, improved cross-agency collaboration, and enhanced digital engagement. Overall, Box is positioned as a secure, cloud-native solution that uses AI to automate processes, strengthen compliance, and deliver faster, more efficient, and citizen-centric government services.