U.S. air travel has been forever changed by COVID-19. When post-pandemic travel ramps up, an easy recovery is anything but guaranteed: airports will seek to make up lost revenue while modernizing processes to deliver touchless experiences to travelers.
So what can airports do to seamlessly adjust to this new normal and reinvent traditionally siloed operational models, to meet traveler and employee expectations?
Watch this on-demand webinar to discover how U.S. airports can rapidly convert legacy processes, personalize experiences and communications based on data, and deliver improved non-aeronautical revenues.
Our panel of experts discussed key modernization initiatives for airports. Specifically, this session explored:
- Current trends and recommendations to drive non-aeronautical revenue
- Why distinctive, diverse, and digital experiences are imperative for airports to leverage
- How airports can quickly move from offline to online, increase internal collaboration, and empower citizens and employees with digital transformation solutions
- Frankfurt, Auckland, and London Heathrow airport's modernization initiatives and lessons learned
Download the recording today and learn how digital transformation can support and successfully diversify airports to meet the needs of constituents.