Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Revolutionizing Global Customer Service with AI-Powered Over-the-Phone Interpretation
Hosted By: OneMeta & Carahsoft
AI is critically reshaping how the government can communicate with citizens as agencies strive to provide equitable services to diverse populations. Real-time, secure AI translation breaks down language barriers in industries such as healthcare, law enforcement, defense, education, immigration services, and call centers. By combining cutting-edge AI with industry-leading integration and security features, VerbumCall empowers public institutions to deliver fast, reliable, and secure multilingual support.
During this session, OneMeta walked through:
- How VerbumCall is developed and trained to offer accurate, context-aware translation and interpretation.
- The key features for international and multicultural customer interactions.
- Proactive tactics to mitigate AI security concerns for highly regulated industries
- A live demonstration of VerbumCall’s powerful AI capabilities in action.
- VerbumCall integration into existing contact center operations.
Resources
Invoice Capture from SAP Concur
What would it mean if your organization could process invoices faster, and with greater efficiency and accuracy? Now, you can use Invoice Capture services from SAP Concur to boost productivity and drive organization value. Using the Invoice Capture service in conjunction with Concur Invoice helps organizations reduce recurring data entry, and improve invoice turnaround times, all while increasing accuracy and visibility. Capture critical invoice data, like vendor names, PO numbers, dates, amounts, and more.
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