Resources
This report includes data from two separate studies, both conducted by the Center for Generational Kinetics (CGK). The first study was conducted between February 13 and March 6, 2020, and the second study was conducted eight months later, between November 29 and December 3, 2020. Both studies includ...
It’s no secret that the job market is currently facing a complicated mix of opportunities and challenges. For government agencies in particular, one main challenge is attracting talent from careers in the private sector. And there’s a lot at stake. On one hand, according to Governing, government emp...
"Digital is becoming the front door for accessing government services,” says Nikhil Jain, a digital strategy consultant at Adobe. “In a recent study we conducted, we see that around 80% of individuals — despite having barriers to digital access — still prefer websites over all other channels to acce...
There’s never been a more opportune time to work in the public sector. Not only do you have a chance to transform the way government engages with people, but results are happening faster than ever before. In an industry that’s been bogged down for so long by slow processes and legacy systems, the po...
Social services provide a vital safety net for a community’s most vulnerable children, adults, and families. However, most social services agencies’ websites and digital channels fall short when it comes to accessibility, user experience, and relevant, up-to-date content. Web modernization, which fo...
In this Q&A, Nikhil Jain, digital strategy consultant for Adobe, and Chris Lim, public sector sales leader for Adobe, discuss how state governments must shift to a constituent-centric focus that simplifies, personalizes and improves the user experience. Access this resource to learn more!
Skill Finder is a purpose-built online portal, supported by multiple large technology companies, that provides access to hundreds of valuable training modules to equip the public with digital skills at no cost. These
courses are tailored to help participants to grow, thrive, and make meaningful co...
Explore this resource to learn how government agencies can utilize Adobe Customer Journey Analytics (CJA) to understand and improve the interactions between citizens and governmental services. Specifically, discover the similarities and differences between Adobe Customer Journey Analytics and other ...
Modernization initiatives like FedRAMP and digital transformation may be complex to implement, but successfully enacting both can enhance one crucial government principle: constituent trust. Read more to hear from Adobe’s Chief of Global Government Solutions
Jonathan Benett, who spoke at Carahsoft...