Across North America, it can take weeks or even months to issue a permit or license — delaying infrastructure projects, stalling business operations, and frustrating citizens. In contrast, some digitally advanced nations have reduced processing times to under 48 hours through automation and AI-led governance.

As governments face increasing pressure to deliver faster, more adaptive services, the need for a modern, intelligent permitting and licensing system has never been more urgent. This webinar explored how an AI-first, cloud-native approach can help public sector agencies build such a platform, accelerating service delivery, reducing operational overhead, and responding swiftly to evolving policy and regulatory needs.

We examined how emerging technologies like generative AI, intelligent automation, and low-code platforms are enabling business teams — not just IT — to make real-time updates, streamline compliance, and deliver intuitive digital experiences through our modern permitting and licensing systems.

This session was designed to spark new thinking and offer practical insights for public sector leaders seeking to modernize permitting and licensing at the city, county, or state level.