Government Events and Resources

This series focuses on introducing attendees to ServiceNow experts and capabilities, teaching attendees how ServiceNow's platform capabilities can be leveraged and implemented within their own organizations.During this session, attendees learned about how the Army has enabled their ...

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to ...

IT leaders are faced with the daunting effort of coordinating projects across multiple different environments. While this is challenging enough, agencies are trying to manage these complex programs with antiquated solutions.Enter IT Business Management (ITBM). Deploying ITBM provides the transparency, flexibility, ...

During this webinar, attendees learned about: Current government trends and challenges surrounding data privacy, governance, and risk Why in-depth data discovery and classification is critical to any successful data management effortHow ServiceNow and BigID work together ...

Registrants joined us for a complimentary webinar that is part of a series hosted by Qualtrics, ServiceNow, and Carahsoft.Registrants learned how to integrate real-time feedback into the action loop for better customer service and improved agent effectiveness. They also learned how ...

Attendees of this webinar learned about:Employee needs/expectations Omni-channel employee experience Improving content by transforming the knowledge base

During this on-demand viewing, attendees learned:How state, local, and federal agencies will handle bringing people back into the workplaceHow to successfully implement programs around relevant executive orders and other guidance, state, local, and federal agencies will require solutions to track ...

Registrants joined a complimentary webinar that is part of a series hosted by Qualtrics, ServiceNow, and Carahsoft.For this webinar, speakers focused on how technology experience defines employee experience. With ademonstration on how ticket data and post-event survey data can be used ...

In this webinar, attendees learned how they can:Leverage the ServiceNow platform with newLab and run your core facilities as a service. Create a modern service portal so that core facility services are easily findable and bookable by internal or external ...

Attendees learned how the ServiceNow platform, Integrated Risk Management (IRM) with Continuous Authorization and Monitoring (CAM), can give agencies the superior flexibility, automation, and sustainability they need to evolve RMF to the future, and how Recro has leveraged ServiceNow to accelerate their customers ...