Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Atlassian

Northrop Grumman: Flipping the Table with Revolutionary Service Management


Event Date: July 10, 2019
Hosted By: Atlassian
How does a small service team of three ensure customer success while handling over 1,000 tickets a month? Tanya Christensen will show you how her team at Northrop Grumman uses Atlassian tools to crush SLAs in our Carahsoft-sponsored webinar:

Northrop Grumman: Flipping the Table with
Revolutionary Service Management

This is webinar explored critical success factors for digital transformation.

 In this interactive session, we explored:
·The service desk challenges that Northrop Grumman faced
·How Northrop Grumman effectively diagnosed their service processes
·The new triage process that automated workflows and transitions
If you’re in the public sector and are trying to transform or optimize your digital workflows and processes, this webinar is for you.

Watch now to see why Atlassian’s collaboration, communication, and program/project management tools should be an integral part of any solution. And how Carahsoft can help you select and implement the best solution architecture for the best possible value.

Fill out the form below to view this archived event.


Resources

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Article

Unified Operations: Enhancing Logistics and Readiness with Salesforce and AWS

In this interview, Dr. Allan E. Day and Rishil Patel discuss how the integration of Salesforce and AWS can optimize Navy logistics and readiness in alignment with the 2024 U.S. Navy Navigation Plan. They highlight how unified tools and secure cloud infrastructure streamline operations, empower personnel, and improve decision-making to meet evolving global challenges.


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