The Federal Government’s most valuable asset – its people – is the most critical component in developing a sustainable workforce that is capable of continuously delivering outcomes in an ever-evolving mission driven environment. To support current and future talent needs, the Government must empower and develop a highly skilled workforce. Employing the latest technologies, such as artificial intelligence and machine learning, alongside a reimagined talent operating model that promotes a modern approach to attracting, managing, retaining, and reskilling/upskilling talent is the recipe for future success.

Key focus areas of this discussion were:

GAO found that Strategic human capital management, specifically the federal government's efforts to address government-wide and agency specific skills gaps, has been on GAO's High-Risk List since 2001. These gaps impede the government from achieving desired results. A skills gap may consist of an insufficient number of individuals, individuals without the appropriate skills, abilities, or behaviors to perform the work successfully; or both. - GAO-23-105528