Uncover how the Town of Manchester, CT, transformed its legacy systems into a thriving, digitally connected communications network. Brianna Smith, the Director of Communications and Civic Engagement for the town, will share their journey in updating community engagement through cutting-edge technology, forming the basis for their digital transformation. She is joined by Granicus’ Michelle Stephens, AICP, as they discuss how the formation of an engagement ecosystem has encouraged data-driven decision making.

Watch this complimentary webinar to gain valuable insights from Manchester, CT, and discover how to implement an engagement ecosystem to enhance your connection and responsiveness to community needs. Don't miss this opportunity to be more connected and engaged.

Specifically, viewers will learn:

• How to harness technology to connect with and gather input from users by updating community engagement strategies
• Stories from the Town of Manchester, CT through their journey of achieving an 100X increase in engagement response for public programs
• The concept of an engagement ecosystem and its impact on data-informed decision-making
• The benefit of creating a dynamic, flexible, and risk-reducing engagement ecosystem
• Steps to take in creating a more connected and engaged community