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Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Google
Google Cloud TTEC Webinar
Event Date: May 25, 2023
Hosted By: Google Cloud, TTEC Digital & Carahsoft
Hosted By: Google Cloud, TTEC Digital & Carahsoft
During this webinar, attendees learned how:
- Google's CCAI Platform can help public sector contact centers automate routine tasks, freeing up agents to handle more complex issues.
- Virtual agents and agent assist can enhance customer interactions by providing fast and accurate responses to common inquiries.
- CCAI's analytics capabilities can provide valuable insights into customer behavior and trends, enabling you to make data-driven decisions.
- To implement best practices for customizing CCAI to meet the unique needs and challenges faced by public sector contact centers.
- Google is incorporating Generative AI capabilities into its solutions to address CX challenges.
Fill out the form below to view this archived event.
Resources
Featured
Astera Labs, a fabless semiconductor company, partnered with Exostellar to optimize its Electronic Design Automation (EDA) workflows on AWS after facing significant increases in cloud spending. Over nine months, Exostellar’s X-Spot solution helped Astera Labs reduce on-demand compute costs by ...
Learn more in this case study of how Effectual was able to migrate Ginnie Mae to AWS GovCloud!
Learn more about mLogica's solutions and services for the public sector education vertical with this case study.
Learn more about mLogica's solutions and services for the public sector with this case study.
Learn more about mLogica's solutions and services for the public sector with this case study. This case study analyzes and looks in depth at the customer, the challenge, diverse data models. Explore the solution, the assessment, the execution, the testing stage, and go live support.
Learn more about mLogica with this case study, featuring the leading national ecommerce company and how mLogica was able to support the migration to AWS Cloud.
Discover in this case study how mLogica helped migrate and replatform from existing servers to the AWS EC2.
M&S Consulting is a privately held Women-Owned, Small, Disadvantaged Business and IT consulting company serving commercial and public sector clients across the United States and internationally. Learn more with this overview.
This resource explains how TIBCO® Data Virtualization allows you to streamline your operations and cut expenses while achieving swifter access to your data integration connectors.
Learn more about mLogica’s capabilities with this solution brief highlighting CAP*M and STAR*M