With many government organizations going through extraordinary change, online learning has become a front and center focus. Now that instructors and enablement teams have shifted everything online, creating an engaging virtual learning environment has never been more vital, especially when educating your constituents.
Watch our on-demand webinar to learn how optimizing your customer engagement and education through the use of personalized training content can be beneficial to your agency. Specifically, this session covered how to:
- Keep customers engaged with gamified progress tracking and enforce positive competitiveness amongst fellow learners
- Deliver a learning experience that’s personalized with AI-powered recommendation engines that tailor the learner’s experience
- Track customer content consumption and take action based on your learners’ interests
- Embed social learning and peer-to-peer collaboration into virtual courses