Public and private utility organizations that want to stand out as innovative and CX leaders, in a rapidly evolving digital world, must find ways to drive their customers to make the move to e-billing but need to provide the best possible experience in doing so. How do you make the experience of making the transition easy for them, while driving up the adoption rate?
Attendees heard how a current customer increased e-billing enrollment by over 800% and see a demo of how you can leverage DocuSign to help your customers and citizens have a great experience and easily transition to e-billing and help you reap the benefits and cost savings.
Attendees of this webinar learned how to:
- Send paper bills is 2-3 times more costly than electronic billing
- Reduce late bills with faster online payments and without postal service delays
- Go green and eco-friendly electronic invoicing
As your organization continues to go digital, we’re here to equip you with the tools you need to succeed.