GTS introduces Omnibots, an AI-powered multi-channel bot platform designed to revolutionize customer interactions in education and healthcare. By seamlessly integrating with various communication channels like SMS, chat, voice, and more, Omnibots offers a delightful experience for educational institutions and healthcare providers. The platform's capabilities range from stress-free admissions in education to being a virtual campus buddy, while in healthcare, it simplifies appointment scheduling, offers medical information with humor, and aids in prescription management. GTS leverages cutting-edge technology, including AI, ML, and data analytics, to enhance customer service, optimize operations, and inject positivity into interactions. With GTS's Omnibots, organizations can embrace modern customer service with a touch of humor, ensuring a seamless transition to a cloud-based future.