How does a small service team of three ensure customer success while handling over 1,000 tickets a month? Tanya Christensen will show you how her team at Northrop Grumman uses Atlassian tools to crush SLAs in our Carahsoft-sponsored webinar:

This is webinar explored critical success factors for digital transformation.

 In this interactive session, we explored:

·The service desk challenges that Northrop Grumman faced

·How Northrop Grumman effectively diagnosed their service processes

·The new triage process that automated workflows and transitions

If you’re in the public sector and are trying to transform or optimize your digital workflows and processes, this webinar is for you.

Watch now to see why Atlassian’s collaboration, communication, and program/project management tools should be an integral part of any solution. And how Carahsoft can help you select and implement the best solution architecture for the best possible value.