Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Building Trust in Government by Assuring a Flawless Constituent Experience
Hosted By: Cyara & Carahsoft
Delivering a great customer experience is key to building trust with constituents. But the systems you use to deliver that great CX is growing more complex every day, driven by ever-changing constituent expectations.
At our webinar, Building Trust in Government by Assuring a Flawless Constituent Experienceb attendees participated in an insightful, interactive webinar to learn how to better assure high-quality CX.
Topics included how to:
- Accelerate your migration of contact center technology to the cloud, and assure that technology works flawlessly
- Improve the quality of digital and voice self-service, including chatbots and conversational AI, to ensure that constituents questions are answered
Fill out the form below to view this archived event.
Resources
Public Sector Community Engagement with Real-Time Insights
Community engagement methods like forms, surveys, and town halls are outdated and inconvenient, while social media fails to capture honest feedback. Jotto simplifies the process, allowing residents to share input through video, voice, or text in seconds, empowering leaders with meaningful insights. Learn how Jotto enhances community connection and drives effective, data-informed decisions in this solution brief.
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