New tools and technologies are an essential part of the efforts to transform business processes or improve citizen experience. Federal agencies have pursued these goals for years, yet too many digital efforts fail to deliver as expected. With new administration in 2021, reassessment is in store for most every initiative.
On March 3rd, Box sponsored the FCW Digital Government Summit! Watch as seasoned government leaders discuss the new tools and technologies that are an essential part of digital government. They explored how agencies can better streamline operations, pursure missions more effectively and deliver greater value to citizens.
View the recroding of the Box's session at the FCW Summit to get a better understanding of:
- How to manage digital services across multiple channels
- Data's growing role in user-centric design
- Common obstacles to digital transformation
- The importance of self-service in a citizen services strategy
- Security considerations in digital services
- And more!