Building on five years of product enhancements that support the Federal workforce, the San Diego release includes specific capabilities to help Agency HR teams boost productivity and increase engagement.

The new purpose-built HR Agent Workspace provides increased flexibility and configurability, with a modernized visual design that creates a seamless, simplified HR experience. Federal agencies benefit from new capabilities with the addition of an Anonymous Report Center which creates a safe space for employees to report concerns. To further enhance and enable a hybrid workplace, agency employees can create self-service workspace reservations and service requests. In turn, allowing administrative staff to book spaces on behalf of teams with Workplace Reservation Management. 

In this webinar, ServiceNow and Carahsoft explored the major Employee Workflow components of the San Diego release and how they impact our Federal customers.